Sorry, this is just input and a complaint. I ordered the highest type of room on the app, the price was 330 thousand. When I arrived, I was told to go to the 3rd floor because if you order via the app, that's the rule, even though I ordered the highest type, deluxe family room, then I said I'm bringing the children, sir, I want to go downstairs, that's OK, he said. add 50 thousand, because you have to, it's okay. When I entered the room, Masha Allah, it smelled and the AC was noisy, which was a minus. If it's a plus, just move hotels so you don't get annoyed 😁.