Given a room next to elevator that developped a scratching or screeching noise everytime anyone used it. Place was busy so could not get different riom and neither Expedia or Premier Inn gust services made it clear how to get some compensation. For four nights we could not enjoy the room or sleep well .

The staff seemed really confused and unable to help with requests

Worked for what we needed

Good stay, room was a little worn out in places, but clean and good amenities and location.

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