Overall Ratings & Reviews Zuka Hotel & Apartment

Please check before you stay. Totally different with the photo. So cheaper, but not comfortable.

The staff is super cute 😘

The staff is okay, the elevator was broken for a bit one day, the room for 3 people is quite comfortable with a balcony, large bathroom, the furniture looks a bit old but overall it's okay, good for the price

Central location, clean, cheap. Bathroom has water leak (just a suggestion for the owner to fix). Otherwise ok

- I booked a hotel and paid on Traveloka, but when I arrived, the room was full. The system was broken so I sympathized, and the hotel solved it by renting a hotel nearby, which was ok. - However, the hotel rented to me was Icloud hotel, which was not in the same segment, it looked like a motel, the interior of the room looked very boring, the wifi was super weak, I had to use 4G. I feel that this hotel experience was very bad. - Suggested solution: if there is a similar case, we should refund the money so that the customer can rent another hotel, but sending the customer to Icloud hotel is terrible.

The advertised dormi duwa room image is completely different from reality, the bathroom is too dirty, they used the hotel's storage compartment to make a room with 4 beds. But they are too disrespectful to customers by posting unrealistic images to deceive customers.

The house is extremely dirty, if I ordered a single bed, I would combine it with 2 double beds. I don't understand. The price is not cheap. The first time I went to Da Nang, I booked a dirty bracelet like that

Unlike the advertising image on the app, the room is too old and it doesn't look like a hotel room or apartment. First time disappointed when ordering on an app like this

I booked a room with 2 double beds because there were 4 people in the house, but when I went up to check in, there was 1 double bed and 1 single bed. When I got down, they said the room was full and they would move to the hotel next door, but it was late so I was afraid to move. It's torn and punctured,😌

Bad, when texting zalo, the staff responded superficially, bad service, the room was not the same as in the picture but when you want to change to another room, you have to charge an additional fee of 150k, THERE WILL NOT BE A NEXT TIME,

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