This Hotel was just right for us, the rooms are quite big, the beds are confortable, the Aircon quiet and the temperature perfect. We stayed there for 10 days. They have a loundry fantastic, a very good Gym and a 24/7 Shop where you can buy the necessary. The stuff is very friendly, the only negative thing was the cleaning stuff for the room has to improof a lot. the floor was mostly dirty and they sometimes did not clean or forget something. Pitty because this makes loosing some points at the Hotel. The Position of the Hotel is perfect.

Hotel Tano was a very comfortable place to stay. While some parts are a bit older, the housekeeping was excellent—they cleaned my room every day and set everything up perfectly. The room didn’t have a spectacular view, but the staff's hospitality alone made it a wonderful hotel. Every staff member was lovely. Special thanks to Dino at the front desk for arranging a complimentary one-hour late check-out for me! I forgot to ask for their names, but the other staff members were truly wonderful as well. This was my first time staying here, but I will definitely book this hotel again starting next year! With love from Japan

We had a wonderful stay at Hotel Tano Guam and will definitely be back, as we make several trips to Guam each year. The location is excellent, walking distance to everything: restaurants, shops, and the beach, which made getting around incredibly easy. The property and rooms are clean and well maintained. The bed was exceptionally comfortable, even compared to other properties we’ve stayed at, including the Hyatt. I agree with other reviewers that the shower setup is a bit odd, the bathroom floor does get wet, but it wasn’t a dealbreaker. Customer service overall was wonderful. Dino checked us in and was super friendly and helpful. On our first day, we noticed the shower head was broken and informed Ara at the front desk. She was very kind and had it fixed within the hour, which we really appreciated. The only challenge of our stay was arranging a late checkout. We exchanged a few emails before arrival and spoke with Dino at check-in, who said he would follow up. When we hadn’t heard back, we checked again the next evening and were directed to Axel. Unfortunately, he didn’t seem very engaged in helping us, and the conversation was quite brief. We understood another guest was arriving and asked about paying for an additional room, but were simply told no, which felt like a missed opportunity. On our final day, Ara informed us that we could store our luggage and use the facilities until our late-night flight, which we appreciated, though we didn’t end up using the option. In the end, the positives far outweighed the small late checkout hiccup. With its convenient location, comfortable rooms, and genuinely friendly service, we would gladly stay here again.

Hello All, My family and I, had such a memorable experience at Hotel Tano.that I won't ever forget. The staff out of all things were the greatest highlight of all. The first day I was greeted and assisted from Adrian and Placido Jr as we were parked in the front side of the hotel with our luggage's in hand and was not aware of the backside side parking and entrance, those two gentleman were so helpful and offered to take our luggage into the hotel so we can park in the main entrance parking. Things didn't end there. They got us connected with the front desk staff and helped us get checked in, brought our luggage's to our room and assisted with us getting settled. The very next day, I was greeted from an amazing front desk team of staff members, Ara, Gene, Derrick and of course Mr. Dino (always happy and ready to assist and engage in conversation with me). These individuals, didn't just greet me on the first day or just once in the morning. They were so consistent and friendly each and every time time my family or I went to the lobby whether we were leaving or arriving, they did it all day everyday and with a smile. Because of the amazing staff members, that is what made my stay special. In regards to the hotel and room itself. Overall, this part of the hotel was pretty ok, TANO SUITE size is awesome! There were just some small issues with outlet not working in kitchen, and shower handles falling off. This was very minor to me and did not affect my stay at all, For me it was the overall staff experience that counts and matters the most to me. Issues with the hotel can be fixed at any moment but superior customer service is so rare to see and come by, but the people/team at hotel Tano defiantly had that. I can't thank you all enough for making our stay as comfortable and memorable for my family and I. I hope to to visit again in the future and for sure this is where I will be staying! For those reading my review, I hope this helps and I would recommend to book your next hotel stay with Hotel Tano and receive the service you deserve! Pete A,

We recently stayed at Hotel Tano for 15days and the staff provided excellent service. The staff were friendly and very accommodating. The rooms were cleaned. The location was perfect. It's close to the airport and restaurants. Very convenient.