Not the best experience, certain problems/concerns were however dealt with swiftly and corrected, but for a lone female not safe or ideal. No fire escape instructions within the room, I was in a single room right at the very top, poor lighting on some stairs to which being so far away from reception was not ideal if needed assistance. Toilet seat hanging off, toilet flush hardly worked. No free WiFi as stated. No safety latch on the door for added security. Being woken by a male resident banging on my door before 6am was not a pleasant experience as it looked like he had been battered as he was bleeding but I was unable to assist with his enquiry but he was not aggressive just seemed worried and confused. But again for a lone female not a pleasant experience. However location was convenient and close to my required destination. I know certain rooms are being freshened up so things may improve somewhat in the future.