Half board recommended, excellent dinner.

It was a mix of Japanese and American style hotel. My room was spacious but had a tatami bed. The hotel itself felt more like an American hotel except, of course, for the soaking pools. The reason why is that the breakfasts and dinners were all buffet which is a bit different from kaseiki. Other than that, the all you can drink sake, wine and beer anytime was great. They even had a self serve soft serve ice cream machine!

This was a great place to stay for our trip to the Nakasendo. Thank you.

Excellent dinner, grate honsen, would definitely stay again

Nice room and especially loved the onsen. Wide selection of buffet food for breakfast and dinner. Accessible by taxi (around $12 from Tsmago) or bus if you can work around the limited schedule. We only wished they had walking paths around the property.

An unexpectedly good hotel. Clean. Lovely onsen - at night was special. The food was incredible. So much choice. Massage chairs and table tennis a bonus.

The Taoya Hotel is exceptional. After hiking the Nakasendo trail, we enjoyed a spectacular Japanese and Western buffet. There was sake, beer, and wine included. After dinner we soaked in the onsen and relaxed our tired muscles. The onsen had a cherry blossom tree in full bloom for us to view. You should definitely go there.

Went hiking on the Nakasendo Trail. Stayed at this hotel for 2 nights, as it is one of the closest and best hotels in the vicinity. Overall, it was a good experience. Staff were courteous, as usual, with the Japanese hospitality. The room is clean, but a bit tired. Could do with a renovation. Buffet is good, a wide spread of food and drinks, and the quality is good. Service staff are friendly and extremely hardworking. Except you get the same Breakfast and Dinner menu every day. I think they don't expect anyone to stay beyond 1 day. No other restaurants nearby, so you don't have much of an option.

I stayed here with my daughter and we had a wonderful time. I loved the onsen and walking around the resort and dining in our robes and slippers, so relaxing! the food was great, so many choices.

It is a big hotel with lounge, fireplace and a large reception waiting area. Staff were friendly and onsens good! The buffet breakfast and dinner were great; with local selection as well as western. If you like to drink, there are beers, sake and wine too.

Room was great, traditional Japanese style, roomy and new. Lots of amenities, free beer, ice cream and drinks for after bath, free massage chairs and between 9:30 and midnight, free duck soba.

Onsen was excellent but some parts of the hotel was dated.

Comfortable setting

Just the perfect place to relax and appreciate Japan’s great places.

If you’re looking for a 24 hour a day spa experience with beautiful mountain scenery, this is for you. My only suggestion would be to make arrangements with the hotel to catch one of their shuttles prior to arriving.

Few things missing No phones no laundry no lifts to Tsumago

Great stay! The onsen is wonderful and large with a sauna, meals are included and delicious

We had a wonderful stay at this bezutiful hotel. It was somewhat remote via train but once there the charm and natural beauty of the area made it all worthwhile. Our room was a suite in traditional Japanese style. It was immaculate with many amenities. The buffet breakfast and dinners were of excellent quality and variety. We can highly recommend the hotel and its most helpful staff. The free shuttle to the station made our departure carefree. Arigato!

Amazing stay at this hotel. The onsen is very picturesque and the all inclusive aspect and food available was high quality. We also really enjoyed the massage chairs and ping pong. Exceeded our expectations.

Lovely stop while hiking the nakasendo. Very comfortable, beautiful Onsen, loved the massage chairs. Food was great!