We spent several days here for our honeymoon in early April. Staff members were friendly and seemed to take initiative to help if we had “that look” that tourists have when they don’t know what’s going on—haha! We LOVED being at the RG, the rooftop pool, bar and lounge area. We spent a few evenings there playing card games and enjoying some drinks by the pool. The property is in Nuevo Vallarta, which is a short drive away from PV, and also means this area is quiet and more secluded than Puerto Vallarta. We were able to catch the public bus and ride to PV for just a few pesos, and this was safe so no worries there. We would say that the distance between the hotel and PV made things less convenient, but since we were on vacation, that wasn’t an insurmountable problem. Overall, this was a beautiful property with great staff and we would consider staying there again on a future visit.