Overall Ratings & Reviews CitySide Hotel Tauranga

Love the location! This motel is always nice and quiet, very peaceful. Bonus is the free self parking. Rooms and amenities are all new and really nice. Rooms are clean & tidy.

The carpark, the entrance/reception, the room are all very clean, very tidy and very well maintained. It is in the city centre but it is quiet and can hardly hear the traffic from our room. Communication from the hotel was efficient, how to check-in after hours was clearly explained. Jamie has been accommodating with our questions and requests. The continental breakfast was filling - toast, cereal, yoghurt, milk, fruits, and a glass of juice. There are plenty of eateries and shops around the hotel. We had a great 3-day stay, and can't wait to come back in August. Thank you!

As I was stuck in evening traffic, I almost missed the manned check-in time which was 18:00. However, I noticed I got reminder messages sent to me through multiple channels such as emails, SMS and Expedia, it was a kind reminder telling me how I can pick up my key card after office hours. At the end I made it on time, so I got to meet with the receptionist and he offered me free milk for my drinks in the room too, very considerate.

Everything is good

Amazing

What a gem of a hotel! The staff was so welcoming. We had a wonderful breakfast, better than the three other hotels we’ve stayed at on this holiday. The room was clean and the bathroom may have been on the smaller side but it was sparklingly clean and the shower was very roomy. We will plan to stay again next time in Tauranga.

Close to restaurants

This place is probably more a Motel rather than Hotel however dont let that deter you away from it. This was one of the better experiences I have stayed in when it comes to room comfort and staff accommodation. Check in was easy, everything was explained, the room was clean, bed soft, the lights were awesome and had really thought out features, aircon, tea, coffee, mini fridge. It was spacious and super well taken care of. The only issue I had was the continental breakfast, I just wish there were more options to choose from, but it was free with VIP so not much to complain about. Oh and soundproofing, I could hear my neighbours both sideways and above me, but at 9pm onwards, quiet. Would stay again :)

Very nice, but room was quite small.

The perfect buisness stay. Clean, friendly, quiet. Great service from Jamie. Thank you.

Check in was easy and professional. Laundry was available. Rooms were comfortable. Breakfast was nice.

Great stay, thank you

Quaint modern hotel and quiet location. Friendly staff, comfortable bed and nice lighting. The night light in the bathroom was a nice amenity.

lovely room, clean and spacious. Convenient location for us.

We stayed in 5 different hotels during our entire trip and this 1 was the best for value, comfort, cleanliness and more. It is quiet and safe. You can tell that a lot of thought went into customer convenience and comfort when designing the room. Even though the room is small, it was fine for our needs. The breakfast thaat was included in our booking was minimal, but sufficient (toast, yogurt, fruit cup, juice). Friendly and helpful front desk service. Easy to get to restaurants nearby. Safe and easy parking.

The hotel was easy to find, plenty of parking spaces, very close to the rooms. The room was beautiful and very clean. It had everything you need and more.

Small room with no storage space in bathroom and kitchen area. Bedding and towels were clean, toiletries were good quality but the bed was uncomfortable with massive dip in it.

Aroha checked us in with a warm welcome and she was absolutely fantastic!! We aren’t used to the 10 early checkout throughout NZ and she was the first place to offer us 11. (We didn’t even ask elsewhere as most indicated it wasn’t an option.) This was our favorite room so far in our trip. It was new, techy, clean and modern. Easy parking in front, a delicious breakfast delivered to our room and we strolled to the waterfront with access to awesome bars and restaurants all around. Thank you so much, CitySide! Future guests will also surely appreciate your top notch hotel.

Superior accommodation close to the waterfront. Easy access to the best parts of Tauranga. Modern and well presented, this accommodation was easily the best of all those we stayed at in our week long North Island trip. Friendly and helpful host. Would definitely stay here again and highly recommend to others.

Loved it