Overall Ratings & Reviews Longfellow Hotel

Absolutely loved our stay - looking forward to a return trip someday!

Loved staying here and now this is the only hotel I stay in this town. The service is top notch, the decor and ambiance are incredible and they truly make you feel like you’re at home. I always feel taken care of and relaxed. Also….the BEST pillows and bedding. I have a hard time finding a hotel with actual really good pillows. These are the best so I never want to leave the bed! They also have the most lovely turn down service with a tea station for you to drink before bed and a lovely French press for the morning. The products in the bathroom are premium as well. Last but not least, their bar in the lounge….the bartenders are incredible. The best most pure cocktails - they do it right!

Fantastic hotel, very welcoming staff, wonderful bar and lounge. Free driver service to easily get around town.

The staff is very friendly and accommodating. Highly recommend the spa!

Amazing experience!

Beautiful property, with nice comfortable rooms with lovely small little touches like fresh coffee and tea. Wonder lobby bar with great cocktails.

Great location. Awesome on-site bar. Free car service. Rooms supper comfy and clean.

The staff and atmosphere at this hotel are both amazing. I also had such delicious food there! I booked a sauna session at the spa, as well. I would definitely return.

Overall lovely experience.

The best customer service experience of any hotel in Portland, outstanding bar and great breakfast and evening light dinner experience.

Everything was great! We had a massage at the spa and spent time in the sauna 10/10. We don’t get a chance to try the cafe, but the beds were comfy, room is so clean. John at the front desk was so helpful. We loved everything about the Longfellow!

a stylish relaxed comfortable experience

Longfellow was a delight! The service was impeccable,the details of the decor and the overall vibe was just perfect.

I really enjoyed my brief stay! The bed was incredibly comfortable and the room was very nice. Elevated shower, in-room coffee, and small sitting area were pluses. The lobby of the hotel is so cute with plenty of space to hang out and visit the cafe or bar. And the staff was very kind! I also got a treatment at the spa next door and really enjoyed it. I left feeling relaxed!

It was a very nice stay. Will definitely go back.

This was my second time staying at the Longfellow. The first trip staff walked into the room twice without knocking saying they didn’t know I’d checked in and the tv didn’t work. I called about the tv but no one came to fix it. I figured people make mistakes and tried to stay with them again. The most recent trip the room I booked wasn’t available and I still haven’t received a refund for the difference 3 days later. We talked to someone at the front desk about the broken alarm clock/white noise machine. We were told it would be replaced while we were at dinner…it was not. It still was showing the same error message when we came back. I understand things break and mistakes happen but this feels like a consistent lack of service at a boutique hotel we’re staying at for an elevated level of service

Our stay was wonderful! Everyone was beyond helpful and the aesthetic is beautiful. In a great location that is walkable distance from great restaurants.

We enjoyed our stay at the hotel. Staff was great, room clean and fresh. Enjoyed the area. Close walk to Maine Medical Center. Short drive to waterfront area.

Lovely hotel, with great service. The decoration was Elegant and simple. Great common area downstairs with good Drinks

We had an amazing experience at The Longfellow! The hotel is impeccably clean, comfortable, and quiet, providing the perfect retreat for a relaxing getaway. Its prime location is a huge bonus — just a short stroll to fantastic restaurants, shops and not too far from Old Port, making it easy to explore the best of the area. I stayed here with my husband to celebrate his birthday, and it truly exceeded our expectations. The in-room teas were a lovely touch, offering a comforting, cozy experience. We also absolutely loved the rain shower, which was the perfect way to warm up and unwind after a day of walking in the snow. All in all, The Longfellow is a wonderful place to stay for anyone looking to enjoy a peaceful, stylish retreat in the heart of the city. Highly recommend!