9.1
Exceptional
From 20 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.5

Meal

9.0

Location

9.2

Service and Facilites

9.1

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Traveler Reviews Mercure Tokyo Haneda Airport

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Customer reviews
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
I stayed at Mercure Hotel Haneda and overall had a pleasant experience, even though it was only for a short transit stay before my flight. The room was very clean, well-equipped with an air purifier and complete amenities, including sleepwear provided in the room. I was lucky to get an upgrade to a king bed, which made the stay even more comfortable. The hotel also offers a shuttle bus service, which is a convenient option. However, the shuttle only runs during limited hours—pick-up service from Haneda Airport is available in the evening, and drop-off to the airport is only available in the morning. Outside those hours, you’ll need to take a train or taxi. That said, it’s still a solid choice for travelers—very clean, good facilities, and overall a reliable hotel near Haneda.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
smooth check in process, I even get early check in.
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Lee R. C.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Overall experience on mercure never turn wrong. Even this count as airport hotel (nearby). Location is decent with transport provided and price is reasonable.
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f***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Clean and comfortable close to the airport
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G***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Had a great stay at mercure. They provide free shuttle from the airport and the breakfast was phenomenal!
1 people find it helpful
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Great customer service. Easy check in & out. QualityBreakfast. No complaints, very happy.
2 people find it helpful
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Quality Breakfast, Room size & fit out perfect. High standard of customer service. Highly recommend.
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S***A
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
The stuff very friendly and helpful.
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S***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
The stuff was friendly very helpful.
1 people find it helpful
Budi E. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
There is a shuttle bus to Haneda Airport and once every half hour. So it's easy to fit the flight schedule. After a day of Citi Tour do Tokyo, get off Otori station and walk 3 minutes to the hotel.
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2 people find it helpful
V***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 63 week(s) ago
The shuttle to the airport is ONLY from 4am to 12.30pm and didn't explicitly mentioned in the website. Totally ruined my last day ' s plan in Tokyo. Will not stay at Mercure Haneda nor recommend it to anyone.
2 people find it helpful
Sri T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 81 week(s) ago
Semua nya Excelent Kecuali Breakfast nya, Sangat Standart, Kurang. Tidak Lengkap Tidak ada Omlet Untuk Menu Western nya, Menu Japanese nya Juga Tidak Lengkap. Itu saja.
1 people find it helpful
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