Staff support lacking and poor communication.

Excellent!

Lovely property and comfortable stay. Definitely recommend!

I loved the pool.

Amazing room, very clean, great anmenities and super comfortable. Staff wonderful and would definitely stay again.

Easy check in and friendly staff. Well appointed room and the whole place spelled amazing. We had a normal room and it was quite small - for a couple I would recommend upgrading as the bathroom and bed are all in one room. Spa was really lovely to have but needed to be a couple of degrees warmer for winter as we found it a bit cold.

Spotless and great place to stay.

I loved the very modern design and its cleanliness. A room was made available for me as soon as I arrived by the lovely women on reception, which I really appreciated. The pool and sauna were gorgeous. Breakfast was extremely overpriced for what it was, however.

Everything was lovely, good location close to multiple stations and Eurostar. Love the decor and the smell of the place.

We visited for my Partners 30th Birthday and I requested some special extras to the room and they didn’t disappoint. Service was amazing and the bedroom and view was great could not of asked for a better stay! The pool was amazing so relaxing and not a lot of people so had great space

Great!

From start to finish- wonderful experience! Lovely room (with view of the Eifel Tower!), friendly staff and dog friendly (huge plus). Will be back!

Positive welcome, clean accommodation, friendly Bar team, relaxing pool.

Na

I was highly impressed with the Bloom House. It truly is an oasis. The staff is wonderfully friendly and accomodating. The breakfast was a delicious delight with so many choices and everything fresh and beautifully displayed. I must give high praise to Chef Gerby for a dinner that was exotic, intriguing and surprising in flavors. I especially appreciated his greeting at our table. Old school professionalism. My only thorn was the classic room size. It was a bit tight even for one and it would benefit with having space for a chair or small settee. Otherwise, this hotel is a welcome haven after a long day of exploring.

Close to shops and metro. Beautiful hotel with a lovely relaxing modern spa.

It was such a treat to stay in this hotel. Very close to Gare du Nord but very tranquil.

I wasn't able to stay as long and though the walk from Metro 5 to the hotel was rough looking and this was during the day, and I was about to be possibly mugged in the Metro 7 line but it was my Birthday, 12am and i looked super American. Although that's the same reason they backed away LOL. I would book again because the hotel was AMAZING the room was clean(I'm a germaphobe), the pool and restaurant patio were aesthetically beautiful. I wasn't a fan of breakfast full, the location right around the hotel was quiet and seemingly safe just be aware of your surroundings at night because it get really dark. I can't wait to return, probably with family and/or friends

Absolutely love the vibe, feel and look of this hotel. Very quaint, boutique-ie, pretty. Love the bonus of the pool and spa access. Very satisfying for my first time stay in Paris. Lastly staff is super friendly and professional.

We had an excellent stay at the Bloom hotel. The staff were incredibly friendly and went out of their way to make us feel welcomed. We received a very cute toddler pack too with spa slippers for my 3 year old daughter which was a wonderful touch. Great location and stunning decor. It was a little pricey, but you get what you pay for and I'm glad I booked.