Overall Ratings & Reviews Kings Arms Bicester

The staff were friendly but the room was very tired. Whilst the bed was very comfy, the shower was mouldy and didn't work. The carpets were coming up at the corners and the whole room needed some tlc. There were bulbs missing from light fixtures and one of the windows wouldnt stay open due to the rope being broken. If you want more than basic this isn't for you. But we felt welcomed and slept well. Its a good location and the free car parking was a bonus for town centre.

My initial impressions were OK, I couldn’t get WiFi in my room and was upgraded without any fuss. My new room was large and the bed very comfortable. It was, however, very hot and the window opened but didn’t stay open and I had to use a hanger to keep it open. The fan provided rattled off of the side and was too noisy to use. The bathroom was spacious and looked clean but the tap dripped constantly and the tiles were lifting off of the floor. I could have forgiven all this but on my last night the experience I had was, in my opinion, unforgivable II couldn’t get the key to open the main door. I was stuck on a busy road, with lots of drunk revellers and I was a solo female. I called the number on the door and the man that arrived was very rude. He tried my key and of course it worked, and he accused me of being rude! The look on his face was extremely intimidating and made me more nervous than I was when stuck outside. I tried to apologise but he continued to be aggressive. I understand that I was at fault but it was 11.45pm and I was flustered, he was on call and presumably it is part of his job to help customers, even if they are stupid!

shower was lukewarm and pitiful flow - and the old sash windows were in disrepair - sash cords broken so had to use their water bottle to prop open exterior of the property is very tied and shabby

Appreciated cost of the public car park was covered by the hotel. And the guy who checked me in was friendly, but he didn’t ask my name or anything just handed me a key and front door card - I could have been anybody so would recommend formalising process. I just felt the quality of the access/room and overall accommodation experience and usability elements weren’t as good as they could be: Building and bedroom interior was quite old and could do with a refurbishment to doors, bathroom and bed in particular. Door key was quite tricky to unlock and get key back out as kept getting stuck. Would be better to have keyless access to rooms. Single bed felt smaller than others I’ve slept in, which wasn’t comfortable to lie in as an adult. Lots of hotels use slightly larger singles to increase comfort so would recommend purchasing those or using a standard double even for single occupancy. I’m not particularly tall but my feet poked out off end of bed with a duvet that was badly fitted into the cover (excess material 2feet or so). Could have done with an extra pillow or different sizes offered so people can choose their optimal neck height. TV signal wasn’t great on lots of channels. Any slight movement in the room or lying in the bed and the display would distort - had to keep shifting position of tv to get picture/sound. Back external access door to the hotel wasn’t in operation which meant had to walk from car park round front of building- wasn’t ideal with luggage in the rain.

Very friendly staff and convenient place to stay with a great breakfast a few doors down at Zebra Cafe.

Staff were really friendly and so helpful. Everywhere was very clean. The only downside, was them not being able to offer breakfast but I’m sure that will come. I truly wish them all the best for the future of the pub

It’s barely 2 star. Access is not good for an 80 year old, my case was carried up to my room on arrival. Room was clean, plenty of clean towels, tea and coffee, milk, and bottled water. This was essential as the water from the tap in the bathroom was undrinkable. I never had Wi-fi and to make matters worse my tv didn’t work. I reported it at 6.30 pm on the first night. Nothing was done, when I returned on Wednesday evening it still was not working, 2 very nice young guys came up and eventually worked out the hand set needed new batteries. These were obtained and tv was working. Although on a main road it was not noisy. I really feel this hotel is grossly overpriced.

Character property in a great location for everything! Walkable to train station, pubs, restaurants.

Nice friendly hotel in great location, currently being upgraded

Conveniance to attend function in local. Literally only slepr in hotel and left early next day so unable to provide effective feedback.

Booked hotel as restaurant amenity available. When arrived told no restaurant with delay in checking in. No apology made. Room needed updating and mattress uncomfortable

Have stayed here a few times & it is clear that a lot of money is being invested as it gets slowly better every time. The staff are always friendly & very helpful. hotel is old but comfortable & clean. Look forward to returning when more food is available.

With an old building it comes with squeaky floor boards. Could hear footsteps from the room above me. Which seemed to go on throughout the night.

I’ve stayed at this property multiple times and never had a major issue. However, on this occasion I spent 2 nights without any hot water and therefore no ability to wash. I mentioned to reception after the first night, expecting it to be resolved but it was not. I was told to email them after the second night to discuss compensation and whilst the beginning of the conversation was good it amounted to very little. I was promised “head office” would be in touch to resolve the situation, which didn’t happen. Rather than any compensation I was then offered a discount on my next nights stay, totalling a measly £11 discount, which felt like a further insult after not being able to wash for 3 days. Steer clear at all costs!

Just a quick stay but very comfortable

Hotel Inspector would’ve had a field day with this one. Weird little staircase to rooms (unsuitable if you have mobility issues) Dirty room with ill fitting carpet, dirty, stained bathroom, I especially regretted lifting up the toilet brush to use it. Windows don’t fit so it’s drafty and they didn’t lock - room leads to a fire escape so someone could have easily broken in from outside. Staff didn’t speak good English, but they did manage to convey that front door would be locked from 10pm and that I could use my room key to open it. I immediately knew that wasn’t going to work (I did try and fail at 9.50pm) so I opened my window and literally clambered back in, essentially breaking in to my own room. Classic!

Great overnight

Very comfy, excellent staff and ideal location Would stay again!

It is right on the busy junction. Not many attractive restaurant's around.

Towel was not properly wash . Soiled stain!!! Reported it.