El Cielo by Villa Alejandro

Explore El Cielo by Villa Alejandro
9.4
Exceptional
From 123 reviews
Cleanliness

9.8

Room Comfort

9.6

Traveler Reviews El Cielo by Villa Alejandro

Number of reviews per page
20
40
Top reviews
Mari
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a wonderful stay! The property was beautiful, very clean, and incredibly quiet, making it the perfect place to relax. Our room had everything we needed and was well-equipped for a comfortable stay. The host was available through WhatsApp and always responded promptly whenever we had questions. They were also very accommodating when we requested a room change because my husband was unable to manage the stairs. Their kindness and willingness to help made our stay even more enjoyable. We would definitely stay here again and highly recommend this property to others!
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Raju
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nuestra visita estaba muy placentera, muy comodo, y buen espacio
Irazema
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Relatively close to restaurants, grocery stores and shops. Very safe, clean and modern. Great parking and wifi.
Dilka
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location is great, and the kitchen is equipped with all the essentials. The air conditioning works perfectly, and the hammock on the terrace is absolutely amazing. I also loved the thoughtful touch of providing a bathrobe and slippers. ​One suggestion: Since guests are encouraged to use the provided slippers inside the room, it would be helpful to have a small piece of furniture or a bench near the entrance. This would allow guests to comfortably switch between their outdoor shoes and the slippers upon arrival.
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Rosemary
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Have stayed here previously. Had everything we needed. Comfy bed, clean and private. Enjoyed the back covered deck and view.
David
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The residence was very nice and well set up. No issues. Communication with the host was disappointing. If customer service is important, this may not be the place. If it is of no concern to you, the spot is very nice.
larry
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The place is clean , it has all you need when it comes to alliances, it is in a good location, the check-in was a little different but works, some people may have a problems.
Alain
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice place with everything un this appartement. Very clean and so confortable. Not easy to registration. Have to deal with the IA it's not my cup of tea and the internet was slow. The chambermaid give me a new one and was perfect after. In total that's a nice place
Iliana
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Modern amenities in spotless apartment with everything you might need during your stay. Everything was beautiful and new
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was perfect! The room was comfortable and clean. The proximity to town was great!Communication with the hosts was excellent!
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent stay. It’s not clear from the Expedia listing but El Cielo is a small gated development of approx 14 units. The grounds are secure, well lit and beautifully landscaped. It’s around an 8 minute walk from the center of Bosquete. That’s close enough to easily walk into town but far enough away to be quiet. Boquete gets real noisy at night with several places competing to have the loudest music! Even so… nowhere in Boquete is immune from the discos so even El Cielo was a touch noisy Fri and Sat night. And the darned barking dogs which are everywhere. But neither are in El Cielos control. Apartment looked brand new. Lots of windows. Big bathroom with huge shower. Well equipped kitchen. Super clean. If I had to quibble, hot water takes two or three minutes to reach sink, long enough that you start to worry it’s broken. Very responsive host. Check in requires an online form be filled in before door code is provided… so watch for that form the day before you arrive and be sure to fill it in. We did t do this but host helped us via WhatsApp and got us checked in fast. All The local guides and taxis know the location, so shuttles to airport and transportation to events was easy. Try for one of the four upper level units. I think Expedia calls them ‘view’ units? From these units the windows and balcony give beautiful Mountain views.
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enrique
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great location, confortable and good amnenities
Jason
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Really beautiful property
Michael
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

There is no reception. I thought it was a hotel, not an apartment. They sent a message to fill out paperwork ahead of time to save time at reception, but there was no one there. So you have to download and esign a document that you can't read on a phone, then upload your passport. I saw four other groups standing in the rain or darkness over the next four days. They also took about 45 minutes to get door code. Note that once I had the door code they ignored me. They would not answer phone, would not answer text, would not reply to emails, and I even downloaded whatsapp. Ignored me. Which sucked as there was no internet and there was no water pressure. They had also offered purified water and laundry? Where/how? My phone bill was $132 vs the normal $25 as I had to use data and could not make phone calls over wifi.
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Mrinal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Had a wonderful stay at El Cielo by Villa Alejandro. The villa was perfect and ideal for a family of 4. Beds were a good size and mattresses were comfortable. Bathroom was clean and water temperature was just right. Tea / coffee was available in the villa (both kettle and coffee machine were available). Location can’t be beat - within 5 minutes walking distance to town center. There’s no office on site but they have a person or two on site through the day. Check in was smooth through WhatsApp. The main office was very responsive via WhatsApp. They provided us restaurant recommendations. They also help organize tours, if needed and helped us arrange transport to Bocas Del Toro. The view from the villa was breathtaking. Our favorite part was enjoying a cup of coffee out on the porch. All in all - we had a great stay here. Would highly recommend - if you’re looking for someplace quiet and peaceful and are okay with no onsite restaurant or daily cleaning.
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Peter
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The photos here are NOT representative. Furnishings were old and well stained, carpets dirty and matted. There is no front desk or reception, and they didn’t answer the phone number posted. The only contact is through WhatsApp. You must checkin online, and their system is faulty. Laundry is not included, you must pay for one small laundry basket. The property was quite misrepresented.
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Kelly
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We had problems getting the staff to clean our rooms or restock our fresh water or do our laundry. There are no employees that stay on site. They are brought in by van daily and don’t stay long. All communication is via a chat bot
Susan
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stayed here for a week while in Boquete and already plan to stay here when we return in a few months. The accomodation was clean with a well-stocked kitchen. The location is perfect to walk around the wonderful shops and restaurants in Boquete. The management team was very responsive to questions, ect. The accomodation is bright and airy and is perfect for short and long-term stays. We cannot recommend El Cielo enough!
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Oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Just perfect, Internet at a good speed.. impeccable. 100% good communication and they give us guidance for everything that we need
Leopoldo Antonio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Fácil de hacer check in y check out. Tiene espacio para estacionamiento. Tamaño excelente. Lo único que la tapa del inodoro no era la que tenia que ir alli y era un poco incomodo ir al baño.
Number of reviews per page
20
40