Overall Ratings & Reviews Woodspring Suites Ashland - Richmond North

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Found hairs, dirty smell & giant bed stain in the middle of my sheets. I was only offered clean sheets upon the removal of the old sheets - the sheets I did not dirty myself. Not my job nor did I pay to have to clean up after someone else.

The ladies at the front desk were nice. The bathroom had hair all over the tub and shower curtain. I tried to call the front desk 3 times and no answer.

No one at the desk in the morning, & no breakfast or coffee

The only drawback was the access to WIFI. Registration only permitted us to use 1 free WIFI connection. In this day and age that is unacceptable. There were 2 adults on the reservation each with several devices, to make us pay for WIFI access is totally unacceptable.

The hotel was dirty there was hair all over our bedding. It was loud and didnt get nuch sleep.

Lady at front desk was nasty! I got she was mad because, I interrupted her Netflix show. To ask for soap and towels.

The property was nice but you could smell weed all over the second floor. The smell was coming into our room.

A basic but new & clean place to stay, very nice!

Where to begin, First of all when checking in the attendant at the desk was less than desirable almost felt as if I was bothering her. After unloading in the front of building drove to the back of building to park my vehicle and witnessed multiple people outside, after wafting all the cigarette smoke away from the rear entrance. Go to the room to smell stale marijuana and cigarettes through all the halls and the elevator. There is so much more to mention but not going into that much detail. All I need to say to sum it up is that if you are traveling with kids or even planning to stay at this location for any amount of time think again. The reviews that I read prior to booking were very misleading. The potential to be a nice hotel is there but lacks the employee support. If I could give zero I would my family did not feel safe at all the whole stay.

My stay at Woodsprings Ashland was pleasant. The manager of the Hotel. (TY) was superb. She was very knowledgeable about the near-by shopping/dining areas and a delightful person to talk to.

Extreme road noise

Nice

Outside of hotel was well kept, in a safe area, however hotel itself was very dirty and run down

It was agood experience

Overall, it was not a bad experience.

All good

Very clean hotel and fast check in.

I believe it would be helpful if there were heavy drapes in the room, instead of just blinds. The room was very close the highway. It was very loud.

Not super welcoming. Rooms clean. No coffee machine in the room.