Overall Ratings & Reviews The Club at Solaz, Luxury Villas

very nice hotel

The grounds were beautiful and food was good but a bit expensive.

The property is very nice and well-located, with all the amenities. The only drawback we encountered was that there was some noise in the rooms, which are very close to the street. During the night, it's difficult to sleep due to the noise of nearby vehicles.

Everyone was friendly and I felt safe. The property had a team of ambassadors who was great and hospitable. The spa was amazing and everything was clean. The staff was consistently friendly and professional. My housekeeper was Jacqueline and she was very friendly and conversed with me. One day I came to find my room decorated in recognition for my birthday which was a delightful surprise. Andrea at the pool was wonderful, as well, and the staff at Mako were particularly exceptional, with many of them taking care to remember your name and what you order if you had been there before. One of the things to note is they require reservations for dinner at the restaurants. If they aren’t busy, this might not be a big deal except for the sushi restaurant, which seems to be excluded from everything. It would be nice if one of the pools might be adults only but can see why that might be a challenge to enforce. The only other thing I was not prepared for is this place sells vacations or timeshare-like packages and I was not advised of this beforehand, so I was disappointed to be caught off guard about the “invitation” that also turned into what I was told would be a 75-minute no obligation tour to a nearly daylong aggressive sales strategy. The property has a lot of indulgences that undoubtedly will sell itself and I do plan to return. For guests who stay on the residences side instead of the hotel, it would be nice to know (1) there is a distinction and (2) that there will be a pitch.

It is an amazing resort. We went there because it advertised tennis. When we checked in, the conceirge that we met with offered to set up a pro etc. We stated we only needed a court. Unfortunately the people workign there as well as the websites both hotel.com and Solaz did not let us know or post that tennis was unavailable. I was particularly annoyed as they did nothing other than say "sorry".

Loved everyone

I had an amazing time at The Club at Solaz! From the moment we arrived, the staff was incredibly helpful and kind—truly top-notch hospitality. What I loved most was the exclusivity and quiet atmosphere. No loud parties or chaotic crowds—just pure relaxation in a beautifully serene setting. The service was consistently excellent throughout our stay. The food was absolutely delicious, with every meal feeling like a thoughtful, high-quality experience. And the views? Just breathtaking. Whether you're poolside, at dinner, or on your balcony, the scenery is unforgettable. This is the kind of place where you can truly unwind and make lasting memories. I can’t wait to return again!

Amazing place, just perfect in every way!

Great experience. Beautiful property, friendly staff

Great staff and incredible staff

Love

Loved everything about the property and the staff were excellent.

Upon entering the property, the exterior is not very impressive from the busy road. It’s almost prison like in architecture so was a little nervous but the minute you walk in it’s very beautiful. It. has a more modern aesthetic and serene ,desert like landscape. We stayed in a two bedroom ,three bath villa overlooking the ocean, which was beautiful. Beds comfortable and didn’t hear much noise from the busy street. The pools, the restaurants, the staff were excellent. I think we ate every day at the poolside restaurant and never got sick of it and the staff was especially attentive, even during busy spring break. You had to get up early to get a pool chair, but they let you save it as long as you put your things on it, which was a nice touch. My only complaint honestly was that they give you very little coffee in the room and a little stingy about replenishing it which is not that big of a deal but a little annoying when you’re paying so much money for a room. Really can’t say enough nice things about this place and was a pleasant surprise.

Lots of hwy noise other than that it is a beautiful property.

Property was beautiful and quiet. The only complaint was the front desk. They were trying to charge me for a children’s foundation at check out. Also had a big problem with my free breakfast Buffett. They were trying to charge my until I had to call Expedia and have them reach out to the front desk. All of a sudden they said it was included. They just want to nickel and dime you. Very unprofessional at the front desk.

Excellent property. Didn't care for the timeshare presentation or pushiness of the salespeople, but the resort was 10/10 otherwise. Absolutely lovely room and the views are to die for. Would come back again for sure.

Watched whales from our balcony. Sunday brunch was WONDERFUL!

overall is okay, but if you think you are staying at luxury 5 starts hotel, then there are lots of things this hotel is not match the level of service for clients. if you book a activity with them make sure double check with them multiple times. coz you might get surprise next morning and ruin your whole day plan. and if you order food from pool side, don't be surprise you need to wait for a quit long time. and when the server order wrong food, it's also will add on your bill. and last, every bill they have already add service charge for you, won't tell you about it. so you can pay more tips :) about the room, they provide us tea bags but no hot water boil machine to make tea loll. Hair dryer just only has cold option. the last thing is they are trying vary hard to sell timeshare plan, very wast of time. main level, Mexican food restaurant's servers are very nice and very warm heart. recommend to have a dinner for once and enjoy their special chocolate.

Service was below average

Great hotel, 4 bedroom suite was super spacious for 11 guests. Beautiful property, on the quiet side so was nice to leave for dinners.