Overall Ratings & Reviews The Address Glasgow

Comfortable hotel

This property is great. Close to everything, and the staff, particularly Connie, are wonderfully helpful.

Hotel itself was great, beds were comfy and the room was nice, can't fault that. The only issue we had was at the restaurant. The food was fairly average considering the price but the main thing was it just took forever to get our food so maybe don't eat there if you need to be somewhere later.

Fantastic stay - great hotel and will be back

Great location in Glasgow walkable to both Glasgow Queen St and Glasgow Central train stations. I never used a cab while there. Great breakfast and staff very friendly and efficient. Great location close to restaurants and pubs

Great hotel so close to the shops

Lovely place staff rralky nice : but the room verp bland but lo ely and clean been in better

Clean and great location. Only downside was the bathroom was very small and a bit claustrophobic. Otherwise a great stay.

Fabulous hotel and extremely comfortable stay.

Amazing stay! Hotel is beautiful, 2nd time I have stayed here! Excellent location, food is also amazing!

After coming in off the busy streets we were grateful to be welcomed with stylish decor and a wonderfully floral scent. The room was spacious, comfortable and had all the amenities we could need. We even had the plesure to experience the wellness centre for a relaxing end to our busy day. We will be booking here again.

Hotel was quite comfortable. Don’t book an upgrade as they don’t give you what they advertise and it is not worth it compare to what you book as standard. Breakfast wasn’t worth £15 pp for a very limited buffet, plenty of better places to eat nearby.

Lovely stay, super clean and fresh hotel

Lovely hotel central location. Great friendly staff. Good drinks and food.

The front desk staff were very friendly during check in and check out. The room was pretty and immaculate. The chocolates were a lovely touch. Negatives were that the room was so so so cold. Like the Aircon was up full when we arrived. I turned it off and it was still freezing and then I put it onto warm and it took ages to heat up. Considering we live in Glasgow it was really noticeable how cold the room was. The breakfast was a average. Had a lovely night and the room was gorgeous. Just so cold, immediately had to try and heat up in the bed.

It is not as nice as the photos.

Everything about my stay was excellent. The staff are so courteous and welcoming and the hotel was beautiful. Can't recommend highly enough.

We had a great stay! Would highly recommend

Writing this at 0641 while a building alarm wails outside my window. Fortunately, it’s almost a respite from the crashing sounds of bottles being dumped in bins which goes on all night. When I mentioned the noise my first night here I was told it’s simply the cost of being in a city. As someone who has probably stayed in 30-40 urban hotels in the past two years, I can assure you this noise is not normal and I don’t consider myself a light sleeper. The Address markets itself as a cozy “haven” & boutique experience but everything here is cheap, lacking in amenities and overall extremely disappointing. There are no robes, no hair conditioner, fussy hot water (I was told to try running the faucet at the same time?) and limited tv channels that freeze constantly, presumably due to slow internet. However the most shocking part is the low standard of housekeeping. Currently the “lotion” bottle in my washroom is filled with soap. The complimentary water was only replaced the second day after I made a request and never again. Yesterday my room wasn’t made up at all. I was inside most of the day but I’ve never had cleaners not knock and check if I needed anything so on top of not being able to sleep (Update: 0648 and the alarm continues. In a fun twist, a loud pounding has also started up!) I have no toilet paper. Do not bother with this hotel. You would be better off at the CitizenM, at least their windows have soundproofing.

Writing this review @0641 as a security alarm blares outside my window. On the upside it’s an almost welcome reprieve from the constant crashing sounds of bottles being dumped in bins which goes all night. When I mentioned it to the front desk I was told this is simply the price of being downtown. As someone who frequently travels between cities, I assure you the issue is the cheap, thin windows. Cut corners, lack of attention to detail & low standards are the overall impression I’m left with after my 4 night stay here. Photos create the expectation of a cozy, boutique experience but everything is cheap and bare bones, no robes, no hair conditioner, limited tv channels that freeze often presumably due to slow internet and fussy hot water (it was suggested I run the faucet to help?) Update: It’s now 648 and the alarm is still going. In a fun twist, a loud pounding has joined in. The most shocking part of my stay has been the lax housekeeping. The bottle labelled “lotion” in the washroom is filled with soap. Upon check in there was a complimentary bottle of water in my room. The second day it wasn’t replaced. I asked the front desk if it’s supposed to get replenished daily and they said yes. They were kind enough to send another bottle up but that’s the last one I received. Yesterday my room wasn’t serviced at all. I was inside most of the day but I’ve never had housekeeping not check in to see if anything was needed. Better off at CitizenM. At least the windows are soundproof.