The hotel itself was absolutely stunning, truly one of the best I've ever stayed in. The rooms were luxurious, the amenities top-notch, and the views were incredible. However, I was a little disappointed with the service, especially considering I'd mentioned it was a surprise birthday trip when I booked. I was really hoping for a small gesture, like a birthday card or a tiny dessert, to make the occasion even more special. It's a small detail, but it would have made a huge difference. We also noticed that our room was different from the other rooms as our light at the front door wasn’t working and the toilet flush seemed broken as it took multiple attempts for it to flush properly.