6.0
Pleasant
From 1 reviews
Provided by travelers on
Cleanliness

6.0

Room Comfort

6.0

Meal

6.0

Location

6.0

Service and Facilites

6.0

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Traveler Reviews Modern Look And Spacious 1Br At Neo Soho Apartment

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Meljean O. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 87 week(s) ago
The rooms are okay, but the service is really bad, so it turns out the unit is owned by Travelio. In the morning when I checked in I was called repeatedly and chatted again and again asking for a deposit and then told to download all the applications and so on but I refused. When I transferred the deposit, the response was slow until check-in was late. Wifi wasn't prepared, when I asked for a new modem to be sent, I wasn't even told what the modem was until I had to take it down and install it myself. Then there was no tolerance for checking out at all after 12, he said he would be charged for 1 day, even though when he checked in he was also late. When I checked out I was told to video the whole room, okay I did, then after I sent it he said the video didn't match the format. It's really strange even though you just have to come to the check room, there's a deposit if there's anything. But the smells are deliberately made difficult so as not to return the deposit. Never mind, I'll just let it go, good luck.
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