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Traveler Reviews Cove Guntur Heritage
Number of reviews per page
20
20
40
40
Customer reviews
K***a
Staycation
8.4
/10
Reviewed 3 week(s) ago
The rooms are quite spacious, but not very clean. The staff is friendly. The parking area is quite spacious.
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annisa a.
8.1
/10
Reviewed 3 week(s) ago
Lift maintenance can be further improved to make it easier for guests with large amounts of luggage and for the elderly who have difficulty climbing stairs.
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Riska A. S.
Business
7.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and responsive, the location is strategic, and the parking is spacious and secure. The only downside is that the room is very small. The sheets, pillowcases, and towels are not very clean, and the water tap is also very small. Hopefully, things will improve in the future.
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S***n
Business
9.1
/10
Reviewed 5 week(s) ago
The room is comfortable, only the AC needs to be replaced, but so far it's ok for a night here.
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d***a
Leisure
9.4
/10
Reviewed 5 week(s) ago
The hotel is comfortable, close to the busway stop, and there's also a laundry service and an Alfamart next door. The rooms are comfortable, making it perfect for a few nights.
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D***o
Staycation
6.1
/10
Reviewed 5 week(s) ago
The staff is not as friendly as other Coves, and the rooms are dirty, from the pillows and blankets, I know Cove can be a boarding house but the atmosphere at Cove Guntur is really like a boarding house in general.
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Syayyidah T.
Staycation
9.1
/10
Reviewed 6 week(s) ago
The staff is friendly, the environment is also okay, but the curtains can't be closed, so you can peek in from outside.
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1 people find it helpful
A***y
6.3
/10
Reviewed 6 week(s) ago
Only got 1 towel, bed is not that clean, AC is not in well condition (should be serviced).
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AA
Afif A.
Business
9.7
/10
Reviewed 6 week(s) ago
A little feedback for the staff, maybe they should pay attention to detail when checking bookings and give clear instructions on how to extend, not just pay.
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1 people find it helpful
D***n
Transit
8.2
/10
Reviewed 7 week(s) ago
Clean rooms, affordable prices, recommended.
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Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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N***a
9.4
/10
Reviewed 8 week(s) ago
The room is neat and clean, there is an elevator too so it's not a hassle to go up and down the stairs.
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Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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Y***a
9.4
/10
Reviewed 8 week(s) ago
Nice staff, cold AC, room is not too spacious but enough for 2 people.
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2 people find it helpful
Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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Verified Traveler
10.0
/10
Reviewed 9 week(s) ago
It's great to sleep here, highly recommended
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1 people find it helpful
Accommodation's Reply
16 Mar 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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F***a
7.2
/10
Reviewed 10 week(s) ago
First red flag was the staff, asked for my ID and just took it and didn’t even say I had to leave it with him, definitely not polite too. The room was damp, pretty sure I got a bed bug from here. I don't expect a 5-star or even a 3-star treatment but for being managed by Cove, this is soo nasty.
2 people find it helpful
Accommodation's Reply
16 Mar 2026
Thank you for staying at Cove and for the rating you gave us. We are happy to know that your experience with us was quite pleasant. Your feedback means a lot to us as it helps us continue improving our service quality and provide an even better experience in the future. We hope to welcome you back another time. Have a wonderful day!
Verified Traveler
9.1
/10
Reviewed 11 week(s) ago
Nice place, comfortable and clean, the environment is also quiet.
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Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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I***e
9.7
/10
Reviewed 12 week(s) ago
Location close to home & comfortable place.
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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m***a
8.1
/10
Reviewed 15 week(s) ago
pleasant friendly staff reasonable price
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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L***y
7.3
/10
Reviewed 17 week(s) ago
OMG
There's no resemblance between the photos.
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1 people find it helpful
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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M***i
5.0
/10
Reviewed 18 week(s) ago
stuffy, dirty, smelly, black sheets
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3 people find it helpful
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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B***l
Business
5.0
/10
Reviewed 21 week(s) ago
The room smells of cigarettes and is damp. Sorry 🙏🏻