Overall Ratings & Reviews Hatun Inti Classic

Located near the hot springs and uphill from the train.

Great location & staff. Clean rooms. Comfy pillows. Great customer service, picked up bags at train station for us! Can be a little loud at night.

Nice rooms, great view from breakfast room with nice continental buffer

This hotel is an easy walk from the train station and will provide provide you with a good venue for your hike or bus trip to Machu Picchu. The staff are super helpful and one of the best features is that they will meet you at the train station with your luggage for departure!

This was a very nice modern and centrally located hotel. The staff was great. The room and bathroom were clean and comfortable. The bathroom was pretty small but it had a nice shower and sink area. Instead of bottles of soap, they have prefilled bottles of liquid soap/gel that are hanging near the sink and in the shower. The only down part was that our window faced a wall and the bathroom had a glass window that face the hallway and could be opened from the hallway. We placed a hanger in the space so that it couldn't be opened from outside.

The hotel is located in the center of the very busy town, and is a solid option for a short stay on your way to Machu Picchu. The main isues we had with the hotel is bad smells, mostly coming from the streets, which are poorly isolated by the windows and create an unpleasant experience. Expect that, the staff, even though not really English speaking was indeed helpful, the breakfast served from early in the morning helps you to get to Machu Picchu by sunset. OK experience overall.

From my room the outside noise was veryVERY loud and went on until the early morning. There were no amenities at all not even a small bar of soap. On the plus side the staff was helpful.

I would have given this hotel perfect ratings, except for the super sketchy incident that took place when we were at breakfast one day. We went up for breakfast and the employee asked for our room number (not that uncommon in Peru/other countries we have been to). We told her and then ate our breakfast. We ate rather quickly because we wanted to get back to grab our backpacks and head out on our hike. As we were headed back down the stairs (probably 10-15 minutes spent at breakfast), we saw a man close our door and go around the corner of the dead end hallway into another room, leaving our door unlocked in the process (we had DEFINITELY locked it when we left). We went inside our room and nothing seemed to be disturbed (probably because we had returned so quickly). I could see the man peeking around the door of another room waiting for us to enter so he could leave; I went in the room and closed the door while my husband waited in the hallway. We were able to get the man's name and see his face, with the intent to report this employee to the front desk on our way down the stairs. When we got down there, it turns out that it was the front desk employee who was rummaging through our room! With this experience, I will never stay at this hotel again and also would not recommend it. It was stellar in every other feature, but had we stayed at breakfast longer, we could have potentially lost important items permanently due to the poor hiring strategies of the Hatun Inti Classic.

Very noisy until late night. No hot water for most of the times. Good Location.

Nice hotel. Nice staff. Breakfast could use some help. Overall, nice place.

The hotel was clean and had that classic charm- white plaster walls, dark wood beams. Situated on a corner with good restaurants. It was noisy at night. I would stay again!

Great location, nice breakfast (starting at 4:30, which is very useful if you want to catch an early bus to Machu Picchu), comfortable bed.

We were initially charged less for one night and the manager called us to pay a difference for what we should have paid. We were overcharged and the bathroom was not working, there was water coming from the floor and they still wanted more money. They finally moved us to another room that was smaller and had very few amenities. We were exhausted from a long walk and expected better service. Overall a very bad experience.

Rooms were tiny. Bathrooms were small. The room smelled musty. I think most hotels in Aguas Calientes are about the same. If you want better, pay for the 4 and 5 stars hotel.

Pictures are great!! Over all the hotel was pretty good. It was very clean and the staff was very helpful. They will hold your luggage so that you will not have to drag it around town until your train leaves in the afternoon. They will even take it to train station for you before departure. Breakfast consists of cheeses, breads, fruits, eggs, cereals, coffees and teas. The room it'self was kind of small but it was modern with really good cable and internet. Great Shower. What I did not like was that the building is built of cinder block which means that every little noise will probably echo. our room was located just under the kitchen and they start at 3:30 a.m. We had to get ear plugs. I would recommend avoiding this room. Seems like all the hotels are going to be built the same way in this area.

Nice hotel. Awesome morning breakfast. Conveniently bring bags to train station after hiking day at Machu Picchu, no need to return to hotel to claim them. But WiFi doesn’t work in the rooms and slightly pricey for what the hotel offers.

Friendly staff. Good location.

Great location for dinners/lunch. People at reception were very nice. Breakfast was really great

We were deceived by advertisement. We thought that because it was supposed to be near the hotsprings, it would be a calm and quite hotel. No such thing. The hotel is located near loud and noisy shops and restaurants. Additionally, despite appearances, it is a very basic hotel: we had just come back from doing the Inca Trail and I wish I would have found a nice bathtub. That said, we were pleased with the cleanliness, the excellent attention, and the nice breakfast area with panoramic views.

perfect location, great staff, great breakfast