Overall Ratings & Reviews Boutique Hôtel Provencia

Friendly and elpful Staff

RAS

Wasn’t very impressed with this hotel, the breakfast, or the quality of the items in the room (walls, towels, beds, etc). Wouldn’t recommend to stay here. Our AC stopped working at 22:00, and was fixed quickly, but didn’t keep the room cool enough overnight. There are no blackout curtains so the room is very bright at night. Walls are thin. Windows are thin. Don’t get the breakfast added, it’s not worth it. Just some random grocery store items and mostly bread/carb options. Nothing hot and cooked fresh.

Nice staff and good location, but FYI, very small rooms with the shower literally inside the bedroom.

This hotel is in an excellent location and you can walk everywhere. It’s very tastefully decorated and the facilities were perfect for us. The staff were very helpful and friendly. Our only negative points are that the room we booked was on the road side of the hotel and it was very noisy, it also had a bad smell. The staff were very happy to move us to a quieter room at the back of the hotel. Would stay again. Thank you

The employees were

Easy access to the town centre. Unfortunately, there was a bad smell 9n the room.

The hotel itself was very nice but the area around it was not the cleanest and it came across as being less than safe based on first observation, although it could very well be safe. Now to my room. Super clean! I was in the loft room(#51)which required you to take elevator to 4th floor and then navigate up a very narrow spiral staircase. I found it a bit cumbersome to climb with luggage. Room has very low ceilings. There is also a crossbeam that I managed to bump my head on (I am only 5'8). There is a skylight but for me I would have preferred a light source at eye level. I wouldn't want to deter anyone from booking this room but take this info and decide for yourself. I forgot to mention to staff upon check out that I was not able to lock the deadbolt on my door which meant my sleep was not the best, worrying that every noise I heard was someone coming up the stairs. Noise was an issue. Not sure if it was the elevator I was hearing or what.

Quartier pratique ; Chambre très agréable et vue sur cour super calme pour une aussi grande ville. Personnel tres accueillant et serviable. Petit-dej juste bien (pas de pain frais ni de fruit frais) mais oeufs, viennoiseries etc.

Such a cute hotel. The staff were very friendly. The place was clean. Other reviews I read prior to booking this hotel complained about the location being a little sketchy. I would say that most of Marseille is a little sketchy but once you look past that Marseille is a charming city. Don’t let the street sway you from booking this hotel. We would definitely stay there again if we are in Marseille.

A cute hotel in a convenient area close to metro, cours julien and 15-20 min walk from the Old Harbour. If you are planning a city break this is an ideal place to stay. The rooms are perfectly clean and furnished with charming details. For solo travellers, its a bit quiet at night but still felt very safe. The daytime staff are super friendly and helpful. The only small challenge I had was the night staff don't speak English so non-French speakers, be aware of this when you plan your check-in time! Breakfast options are limited but there is complimentary coffee and water around the clock and great cafes and restaurants very close by. A great choice!

Hôtel à 10 mn à pied du vieux port de Marseille et du centre ville ce qui est fort appréciable Chambre spacieuse, propre et très agréable Literie très confortable Manque cependant de quelques fournitures qui ne correspondant pas au standing de l’hôtel : aucune bouteille d’eau à disposition, bar dans la chambre vide et peu de produits d’hygiène. Personnel très accessible et disponible à tous moments. Petit déjeuner simple mais de qualité cependant machine à boissons chaudes en panne pendant le séjour qui aurait pu être réparé en pleine saison ! Donc ne sont disponibles que café ou thé réalisés par l’hôtesse d’accueil Incident regrettable : Un soir tardivement la douche s’est bouchée et a inondé la salle de bain, les serviettes ont servis à éponger avec celles d’une amie de la chambre voisine Il est regrettable qu’aucun geste commercial n’est été fait (ex: un petit déjeuner offert) car à 23h il est fort désagréable de sortir de sa douche trempée mais non lavée car la tuyauterie a été brutalement défectueuse laissant le tarif de la chambre identique Dommage car le client subit ce type de désagrément !

Great staff! Clean and close to everything! Very walkable! Air conditioning worked great as the heat was extreme!

The room was small but with high ceilling and the bathroom was quite big. The downsides were: the rack for clothes was really small, for two it is very hard to hang and store your belongings. There were only two paper cups for your tea/coffee and they were not changed so keep in mind to ask for two extra cups maybe. No bathroom amenities only a liquid soap for hands + one in the shower. Bring your own. I would not spend more than what we paid (120 €) per night, that is a very good and fair price for the room but not worth more. Staff is very friendly and location is central, close to Cours Julien and Le Vieux-Port, buses, bakeries and caffees close by. Would gladly come back.

This is such a great little find. When you come from the station you might worry it’s in a bit of a dodgy, noisy spot but turn into the road and walk into the hotel and it is lovely and tranquil. It is also perfectly placed to walk to all the touristy bits and bobs or just flaneur about and absorb it all. It’s well connected too to get buses/trains to the beaches, Calanques, hills. There’s some lovely neighbourhood restaurants where you can sit outside and some excellent nearby panisses too. And, you can eat breakfast outside in the little garden.

Really lovely hotel. Located in a very convenient location (walking 20min. to Saint Charles Marseille train station, 5min to shopping, 15min to old town/port). It felt very safe, simple but elegantly decorated room, comfortable bed, and all the staff went above and beyond to help/accommodate us. Highly recommend this hotel!

Lovely hotel. The best hotel bed I have ever slept in! Staff were amazing very friendly and the breakfast was great too! The hotel was very tasteful great decor.

Great hotel, staff very helpful

Beautiful and unique property! Should have wash cloths available for those clients who use them.

Great decoration and convenient location