Staff was accommodating. They helped me arrange tours to Kawasan Falls canyoneering and Oslob whale shark. The room looks just like in the pictures they put on the profile. They gave us a welcome drink, and there's a dispenser where you can refill your mineral bottle. It is also near Jollibee, 7-Eleven, and other vendors, so you won't be starved. The bus terminal is also less than 5 minutes walk.