8.7
Very Good
From 50 reviews
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Cleanliness

8.9

Room Comfort

8.9

Meal

8.0

Location

9.2

Service and Facilites

8.5

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Traveler Reviews The Axon Bukit Bintang by SMOVF BNB

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40
Customer reviews
f***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The location is the best, 5 minutes walk to Bukit Bintang, in front of the hotel there is a 24-hour halal mamak stall, the nasi kandar is 5 stars but cheap, there is a minimart, durian stall, juice, etc. The location is perfect. The downside is that the elevator is crowded during peak hours, so you have to be patient, the door lock does not have a double lock, so those who have more worries should be more alert because the key number can be opened by anyone who knows the key code, but not just anyone can go up because the elevator requires card access. Overall satisfied, and definitely stay here again if you go to Malaysia, especially Bukit Bintang, it seems there is nothing better than this place for now (except sleeping lion which is in the same area)
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Accommodation's Reply
23 Sep 2025
Thank you so much for your kind words! 🌸 We’re truly grateful for your support and happy to know you had a great experience with us. Your feedback inspires us to keep doing our best every day. Looking forward to welcoming you again soon! ✨
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Superb! Great location... Walking distance to Alor Street and Pavilion. You can easily find food and everything near the apt. The room is great, clean, and they also serve with kitchen utensils. Thank you Axon
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Accommodation's Reply
06 Aug 2025
Thank you so much for the kind words! We're thrilled to hear you enjoyed the location, cleanliness, and amenities. Glad you found everything convenient and had a comfortable stay. Hope to welcome you back to Axon again soon!
Maria S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
My family and I stayed for 4 days at the Axon Bukit Bintang during our vacation in Kuala Lumpur. The location is very strategic, close to everything, just walking distance. It's easy to find a place to eat because there are many food stalls around Axon. The check-in and Outlook check-out service is also fast and hassle-free. It was a very pleasant stay here. If I go to KL again, I will stay here again and I will also recommend it to my friends who are going to KL to stay at the Axon Bukit Bintang.
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Accommodation's Reply
17 Jul 2025
Hi! Thank you so much for your lovely review 😊 We're so happy to hear you and your family had a pleasant stay with us at Axon Bukit Bintang. Glad you enjoyed the location and the easy check-in/out process. We truly appreciate your recommendation and hope to welcome you back again soon! 💖
F***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very very good and I will come back if I visit KL again
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Accommodation's Reply
17 Jul 2025
Hi! Thank you so much for your kind words 😊 We're so happy you enjoyed your stay, and we’ll be glad to welcome you back anytime you visit KL again! 💖
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Ernila s. r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
This apartment is close to Pavilion and Fahrenheit. If you choose SMOVF BnB, don't forget to WhatsApp the office to get directions. It's on the left side of the apartment building. It's not far, but you might need to communicate via WhatsApp first. In front of the apartment is a supermarket, and there are plenty of food stalls nearby. There's also a Sevel. It's also close to the TRX exchange, just a short walk away. The room amenities are as described. There's soap in the bathroom and towels are also provided. A suggestion for management is to have an attendant accompany customers until the door is opened, so guests don't feel confused about how to open the door, especially if the door has a different access. There's a swimming pool and a treadmill on the 37th floor. If you want to relax and view the city from above, you can go to the 37th floor. Mineral water isn't provided. It's recommended to buy some at the supermarket downstairs before entering your room to ensure you have a safe supply in your room.
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Accommodation's Reply
17 Jul 2025
Hi, thank you so much for your kind and detailed review! 😊 We're glad you enjoyed the location and facilities. We truly appreciate your suggestions and will work on improving the check-in process and other areas. Hope to host you again soon! 💖
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 14 week(s) ago
lots of small cockroaches, not clean, lots of dust
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Accommodation's Reply
03 Jul 2025
Hi, sorry to hear about your experience 🙏 We truly appreciate your feedback and will take immediate steps to improve our cleanliness and pest control. Thank you for letting us know — we’re always working to serve you better.
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
Check-in process is very easy since the management building is very near. And you can drop your bag there, much more secure than the apartment. Location is very strategic. Good views, clean room, everything's like the photos provided. The cons is, there is no drinking water provided and the deposit of RM400 is quite high.
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Accommodation's Reply
23 Sep 2025
Thank you so much for your kind words! 🌸 We’re truly grateful for your support and happy to know you had a great experience with us. Your feedback inspires us to keep doing our best every day. Looking forward to welcoming you again soon! ✨
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Vonny W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
forgot to take a photo, just made a video that has been posted on social media. will come back here if I go to KL. 3 minutes walk to starhill, 5 minutes to pavilion. around there are many food stalls. the room is really the best. as soon as you enter, you are greeted by the fragrance from the diffuser and classic music. the best... 5-7 minutes to TRX all. here, walk everywhere, save on grab fare. only when I was there, the swimming pool was under renovation until early April it was just operational.
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2 people find it helpful
Accommodation's Reply
29 Mar 2025
Thank you so much for sharing your wonderful experience! Glad to hear that you enjoyed the room facilities and the ambiance. We apologize for the pool renovation, but hope you are still comfortable with everything else. We look forward to welcoming you back to KL! Feel free to contact us if you need anything. Have a great trip! 😊
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Very clean and fragrant room. The location is close to the pavilion, Weng Alor river and surrounding areas, the office is also close to Axon. So we can check in and check out at the office. Only I can't store my stuff in the Axon lobby.
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Accommodation's Reply
17 Mar 2025
Thank you for your review! We are glad to hear that you enjoyed the cleanliness and comfort of the room and the strategic location close to Pavillion, Jalan Alor, and Axon. We apologize for the inconvenience regarding the luggage storage in the Axon lobby. We will share this so that it can be improved in the future. Thank you for your feedback, and we look forward to welcoming you back again! 😇
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liliani
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 36 week(s) ago
No shampoo and body foam. No hairdryer. No water heater
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Accommodation's Reply
23 Sep 2025
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback is very important to us, and we take it seriously. Please know that we are looking into this matter to ensure it does not happen again. We’d love the opportunity to make things right🙏
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Jefriadi
icon-origin-TRAVELOKA
8.2
/10
Reviewed 49 week(s) ago
Room very clean and nice place.
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Accommodation's Reply
23 Sep 2025
Thank you so much for your kind words! 🌸 We’re truly grateful for your support and happy to know you had a great experience with us. Your feedback inspires us to keep doing our best every day. Looking forward to welcoming you again soon! ✨
E***t
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
Several times to Bukit Bintang. The most memorable place in Axon. Strategic location, beautiful view. The facilities are okay. I will stay again if I go there.
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2 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 65 week(s) ago
Clean, strategic location, suitable for families.
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2 people find it helpful
Michael E. B. P.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 65 week(s) ago
Very bad service. Hotel cancel because overbooked after they ask us to wait for 4 hours until the room is ready.
5 people find it helpful
m***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Cool place and close to the pavilion just walk.
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3 people find it helpful
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
The location is very close too lot10, Fahrenheit dan pavilion. The room is clean, there is a kitchen too. Suitable for family who 's bring baby/kid.
1 people find it helpful
Dwi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 70 week(s) ago
Strategic location. The swimming pool has a nice view, but unfortunately I couldn't get a pool towel because I wasn't staying at Sleeping Lion. Overall, I was satisfied staying at The Axon.
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5 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
The location is very strategic, clean, close to MRT and Pavilion Mall
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6 people find it helpful
Afrestia N. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
The apartment are clean, nice view, so strategic place …. ❤ 🫶🏻.
1 people find it helpful
Alexandre D. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 75 week(s) ago
Very good apartment, location is good.
2 people find it helpful
Accommodation's Reply
01 May 2024
Thank you for Alexandre positive feedback! We are delighted that you are satisfied with our service. We will continue to strive to provide you with even better service. Looking forward to working with you again! 😇🥰
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