The air around is very fresh, the staff is very friendly.

This is my second time staying at Icon, and everything is great, always a success.

From check-in, the staff, Mas Aris, was very friendly and helpful. He showed the children around the hotel grounds and helped them feed the fish. The food needs to be improved. I had an a la carte breakfast in the restaurant area, which is open and well-ventilated. Windshields should be added to ensure guests' comfort and avoid the cold. The hotel staff should also be increased to ensure guests are not overwhelmed.

Overall, the room was pleasant, but the bathroom cleanliness needs improvement. Upon check-in, there were still some imperfections, such as dirt around the toilet bowl and hair in the drain. Amenities like the availability of tissues also need attention. Upon check-in, the room ran out of tissues, and when I tried to report them to the front desk, there was no response.

The hotel's location in the mountains provides very fresh air. The hotel's design is also quite comfortable. However, there are still areas for improvement: the bedroom design is too simple, and the restaurant's menu is also lacking in variety. When we stayed Monday to Tuesday, the hotel staff were also very limited, so the service was less than optimal.

Improved cleanliness, make sure the glasses have been washed, make sure the blankets are freshly washed.

A hotel that is perfect for those looking for cool weather and a location close to tourist attractions.

Please pay attention to the bathroom equipment, there is not enough toothpaste and toothbrush.

The breakfast menu didn't match the budget hotel price. I expected "Wow, this must be delicious considering the price per night," but the menu was limited, and the pastries were a bit hard. If the room were worth it, I'd bet it was worth it.

The hotel staff was friendly, just missing hotel slippers yesterday because the air there was a bit cold, the floor was also exposed to the AC so the floor was very cold.

Overall okay, just the parking area entrance is narrow.

This is a nice new hotel, but it's a shame it lacks staff and maintenance. It could be better. Let's improve.

Okay everyone... Improvements to the car parking area have been added.

Ok for a hotel located on the roadside, the food is less varied.

It was worth traveling all the way from Jakarta to stay at this hotel.

The air is cool and the view is beautiful.

Staff are very helpful, but not with the management. The superior room is the worst, located on the 3rd floor without an elevator. It's a struggle to go to the room and feels like you broke your leg. It's also on the front building next to the street, so you can’t even sleep at night because of vehicles that are very fast and loud. The rooms are dirty, especially the sheets. It even smells like kerosene in the room and there are insects in the room and on the bed. The environment was bad since on the first night there were couples of people still chatting with very loud noise all night, and on the second night there were people who did karaoke since 10:30 PM. Hope they will make improvements about it.

highly recommended ....... okay

The room, service, and food were good. The toilet wasn't very clean, but everything else was okay.

The best in the area, close to Arunika restaurant.