8.8
Very Good
From 109 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about BIG Hotel Hue
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Distance to City Center (9)
Room Space (9)
Bathroom (9)
Staff Friendliness (8)
Surroundings (7)
Accessibility (7)
Bedroom (7)
Ambiance (6)
Activity Option (5)
Hotel Area (4)
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Traveler Reviews BIG Hotel Hue

Number of reviews per page
20
40
Customer reviews
Trần T. L. P.
icon-Staycation
Staycation
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6.6
/10
Reviewed 4 day(s) ago
The room is located in a small alley, quite dark, almost no street lights. Near the train tracks, so sometimes at night you can hear the train whistle. The staff is okay, the motorbike rental price is 140k, the room is very small compared to the pictures on the internet, the room is extremely cramped. The bathroom is clean and nice. If you forget to close the window at night, bugs and mosquitoes will come in to sleep with you. This hotel does not have a place to park your motorbike, you will leave it on the street at night and there is no cover. The hotel has an elevator but it is very small, 2 people are too crowded.
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P***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Everything is ok. Location not far from the center, cheap price, clean room
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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THOA N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Booked a cheap room but was extremely satisfied, the staff here are very friendly and enthusiastic. The hotel is close to famous places in Hue so even though we only stayed for 1 day, we went to most of the places😊
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Accommodation's Reply
13 Jul 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation during this time. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Full amenities, toiletries with convenient razor, very good bathroom
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Accommodation's Reply
23 Jun 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Trường N. v.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
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2 people find it helpful
Accommodation's Reply
23 Jun 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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T***c
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff are cute, everyone is pretty and sympathetic. Ba Trung is very enthusiastic in supporting. The room is quite good. The location is convenient for moving. Will come back next time.
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Accommodation's Reply
12 May 2025
Thank you for sharing your experience when staying at BIG Hotel. BIG always records and accepts comments from customers. If there is anything that makes you dissatisfied, please sympathize and ignore it. BIG is very happy that you have chosen it as your accommodation on this occasion. We hope to welcome you next time. BIG sincerely thanks and see you again!
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T***u
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Friendly and enthusiastic staff, hotel near the center, will definitely come back next time
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2 people find it helpful
Accommodation's Reply
14 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Linh M.
icon-Staycation
Staycation
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9.4
/10
Reviewed 19 week(s) ago
Friendly staff, location quite close to tourist attractions
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Accommodation's Reply
14 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
The hotel is quite wonderful; the receptionists are friendly, cheerful and helpful. However, the room was not very clean and the wifi was sometimes quite unstable.
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1 people find it helpful
Accommodation's Reply
06 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Phiêu P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Friendly staff
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Guest
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
Staff is enthusiastic and friendly. The elevator is very small, 3-4 people are cramped. The room is small but fully equipped and beautiful.
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1 people find it helpful
Accommodation's Reply
09 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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b***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The staff is very friendly and enthusiastic, the hotel is cheap but fully equipped
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4 people find it helpful
Accommodation's Reply
03 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Clean room, friendly and polite staff. A bit far from the center, but quite okay.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The staff was very friendly and accomodating!
4 people find it helpful
Accommodation's Reply
21 Feb 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
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Kiều T. T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 34 week(s) ago
Staff doesn't take care, no parking, parking outside. Elevator can only hold 2 people
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9 people find it helpful
T***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 38 week(s) ago
enthusiastic staff. remote hotel
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7 people find it helpful
TVT
icon-origin-TRAVELOKA
5.4
/10
Reviewed 43 week(s) ago
The elevator is small, the room is small, the hallway is small, there are no double rooms. If you want to issue an invoice, you have to add 15% even though you have paid the tax when booking on Booking and when checking in, you have asked the receptionist that there is no additional cost for issuing an invoice. When checking out and paying, you request an invoice, but the hotel requires an additional 15% to issue an invoice.
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7 people find it helpful
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Ruarua
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
The accommodation is clean, the rooms are ok. Although it is a bit far from the center, renting a motorbike is not a problem. The receptionist is enthusiastic and cute.
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5 people find it helpful
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The room is a bit small, but for two people, I think it is enough. The air conditioner is not very powerful, but the hotel has installed a fan, which is also helpful. The receptionist is very nice. There are many places to eat near the hotel, cheap prices are a big plus, and it is also very close to other tourist attractions. I will definitely come back on my next trip.
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4 people find it helpful
Nguyen D. T. G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Enthusiastic staff, Wifi is a bit slow and weak signal in room 304 305
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4 people find it helpful
Number of reviews per page
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