9.1
Exceptional
From 27 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.1

Meal

8.8

Location

9.7

Service and Facilites

9.4

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Traveler Reviews Blue Lagoon Hotel

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20
40
Customer reviews
O***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Strategically located in front of Sunway Pyramid Mall. Numerous convenience stores nearby make finding food easy.
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Accommodation's Reply
20 Aug 2025
Thank you for your kind review. We’re glad you enjoyed our strategic location just in front of Sunway Pyramid Mall with many minimarkets and food options nearby. Warm regards, Siti Blue Lagoon Hotel.
A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Clean room, near Pyramid mall, near Sunway hospital
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Accommodation's Reply
06 Jul 2025
Thank you for your feedback! We're glad you enjoyed the clean room and our convenient location near Sunway Pyramid and Sunway Medical Centre. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel
C***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very good hotel, will book it again.
1 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you so much for your kind words! We're happy you had a great stay and look forward to welcoming you back again soon. Warm regards, Siti Blue Lagoon Hotel
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
hotel is nice, location is good just right Infront of the Sunway pyramid hotel and mall,but the check in system is trouble some.
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Accommodation's Reply
06 Jul 2025
Thank you for your feedback! We're glad you liked the hotel and our convenient location. We apologize for the inconvenience with the kiosk check-in system. We're working to make the process smoother. Hope to welcome you again soon! Warm regards, Siti Blue Lagoon Hotel
Y***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel is nice, clean and tidy.
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Accommodation's Reply
06 Jul 2025
Thank you for your lovely feedback! We're happy to hear you found the hotel nice, clean, and tidy. Looking forward to welcoming you back soon! Warm regards, Siti Blue Lagoon Hotel
Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The accommodation is nice and comfortable, strategically located close to malls and culinary centers.
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Accommodation's Reply
06 Jul 2025
Thank you for your kind review! We're glad you found the stay pleasant and comfortable, and that you enjoyed our strategic location near the mall and food spots. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Location, cleanliness, everything is good.
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Accommodation's Reply
06 Jul 2025
Thank you for your kind feedback! We're delighted to know you were satisfied with the location, cleanliness, and overall experience. We look forward to welcoming you again soon. Warm regards,| Siti Blue Lagoon Hotel
S***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Good location. Convenient walk over to Sunway Theme Park and Mall. Good house keeping on cleanliness. Recommended.
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Accommodation's Reply
06 Jul 2025
Thank you for your kind words! We're happy you enjoyed our convenient location near Sunway Theme Park and Mall. It’s great to know our housekeeping team met your expectations. We truly appreciate the recommendation and hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel
F***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
The place is clean, nice, close to everywhere, it's just a shame the lift is broken, recommended, for those going to Sunway Hospital, it's better to use Grab, at most 5 rm
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1 people find it helpful
Accommodation's Reply
15 Mar 2025
Thank you for your review! We're glad you found the place clean, nice, and conveniently located. We apologize for the elevator issue during your stay. For those visiting Sunway Hospital, taking a Grab is a great option, as it's only around RM5. Hope to welcome you back to Blue Lagoon Hotel soon! 😊 Best Regard Siti Blue Lagoon Hotel
NG TIAN P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Good check in experience, room is clean, cross the road walk to Sunway pyramid and sunway lagoon. Awesome experience.
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Accommodation's Reply
06 Jul 2025
Thank you for your kind review! We're glad you had a smooth check-in and enjoyed the clean room and convenient location just across from Sunway Pyramid and Sunway Lagoon. We’re happy to hear you had an awesome experience and hope to welcome you again soon! Warm regards, Siti Blue Lagoon Hotel
n***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
Location is ok. View from the room is ok, medium room size, large window so it doesn't smell stuffy. Soft bed can get four pillows, for comfortable sleep. It's just that the sound is not very soundproof, in the morning the cleaning room staff is very noisy like to slam the door of the next room that is being cleaned, the owner or hotel manager should pay more attention to it such as providing training to be better for the cleaning staff. The water in the shower is not strong enough. The receptionist is good & very helpful.
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Accommodation's Reply
06 Jul 2025
Thank you for your detailed feedback. We’re glad you enjoyed the location, room view, and comfortable bed. We truly appreciate your comments about the noise and water pressure—these are helpful for us to improve. We will remind our housekeeping team to be more mindful and provide the necessary training. Thank you also for your kind words about our reception staff. We hope to welcome you back again soon! Warm regards, Siti Blue Lagoon Hotel
d***i
icon-Medical
Medical
icon-origin-TRAVELOKA
7.4
/10
Reviewed 74 week(s) ago
Check in and check out were smooth. Hotel staff were quick to help when requested.
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Accommodation's Reply
06 Jul 2025
Thank you for your review! We're happy to hear that your check-in and check-out went smoothly and that our staff were quick to assist when needed. Hope to see you again soon! Warm regards, Siti Blue Lagoon Hotel
T***g
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 78 week(s) ago
According to its cheap price, the mall view is nice for bedroom lighting, hot and cold water is provided, cold air conditioning, there is a water heater, a small refrigerator, pillows get 4 pcs, TV can only watch YouTube. Fast wifi. The location is right in front of the pyramid hotel mall, the distance to the sunway medical center is only 10 minutes walk.
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3 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you for your kind review! We're glad you enjoyed the comfort of the room and our convenient location near Sunway Pyramid and Sunway Medical Centre. We look forward to welcoming you again soon. Warm regards, Siti Blue Lagoon Hotel
m***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 85 week(s) ago
Tolong sediakan kulkas yang dingin …. Overall semua oke.
1 people find it helpful
Accommodation's Reply
06 Jul 2025
Thank you for your feedback! We’re glad to hear that everything was okay overall. We will take note of your comment about the fridge and work to improve. Hope to welcome you again soon. Warm regards, Siti Blue Lagoon Hotel
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Number of reviews per page
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