Overall Ratings & Reviews Latchi Escape Hotel & Suites

I paid for 4 days at this property, they emphasis contacting them before coming to get check in instructions. Which I did several tines, yet they do not respond. I should of taken note of the reviews online as the bad seem legitimate, and the good are suspicious. There is no communication with these people even though they insist on it. There are also no Taxis to the hotel from the nearest village, so you can only access it with your own car. Even the staff at Expedia had trouble contacting them to refund my expenses. This they refused, so they took money without providing any service. Please look online about this establishment. If you want a good experience just avoid having anything to do with them.

Rooms were nicely furnished, good blackout curtains, relatively spacious, nice balcony. Excellent breakfast! 2 minute ride to Latchi Harbour and also close to the Aphrodite Baths. We had many problems with the WiFi, and it is really that none of the TVs were "smart" (you cannot watch Netflix etc.). Kitchen had a fridge, oven, stove and kitchenware, but no microwave oven or dishwasher, which is a pitty. The indoor "heated" pool was barely heated, and the hot tub was maintained and was always off. It's a shame since the place is really nice overall, but these things did bother us.

Great Breakfast!

Wonderful stay ;beautiful ; clean ,helpful,excellent

We recently returned from a 2 week stay at Latchi Escape. We stayed in a 1 bed suite, which was fairly modern in comparison to other apartments we have stayed in in Cyprus previously. There were some well thought out touches such as a non-slip bath mat and a handrail to assist with getting in & out of the bath/shower & toiletries available to use. In the kitchen there was a full sized cooker & fridge freezer, toaster, kettle and plenty of pots & cooking utensils to use, cloths & washing up liquid were also supplied. The aircon was efficient and quiet and there was a free safe to use in the wardrobe and also a tabletop ironing board (but no iron supplied). Breakfast was available until 10am and there was plenty of choice for all tastes. You could also buy snacks and food at the pool bar although food service stopped at 4pm, which was a shame as we might have stayed at the property to eat in the evenings if the option was available. The pool area was good with plenty of sunbeds, and quiet in the afternoons. There's also a heated indoor pool & sauna to use if you wish. The location is quiet & about 20 minute walking distance of tavernas in Latchi although the walk back is uphill & I would recommend taking a torch if you plan to walk after dark as there is very little street lighting. Public transport is limited so a car is recommended for getting around. If you're looking for a quiet & relaxed break we would highly recommend Latchi Escape, we will definitely return.

Nice property but needs renovation. Didn’t worth the money we paid

Hideaway close to Latch marina

We recently stayed at this hotel and was quite disappointed with several aspects of our visit. The furniture in the room was extremely outdated and in dire need of an upgrade. It was far from the modern comfort you'd expect from a 4-star establishment. The outdoor area, which looked lively in the pictures, was unfortunately dead and neglected. There was no slide or kids' swing as advertised, making it a rather dull place for families with children. The service was another letdown, falling short of what is expected from a 4-star hotel. Cleanliness was also a concern, the kitchen sponge had clearly not been changed between guests, and we found an old hair tie in the shower from the previous guest, which was quite off-putting. Overall, while our stay wasn’t terrible, it certainly didn’t live up to the expectations set by the hotel's description and rating. Improvements are definitely needed in both the facilities and service to truly meet the standard they claim to offer.

Large rooms at a very good price

Very nice place

A beautiful hotel located about five minutes drive from the center. Pleasant pool, spacious rooms. We were in a suite with a good kitchen, a balcony and a yard. The staff is helpful and welcoming. Weak wifi in the room.

It was an amazing time for us and we would definitely recommend it for our friends

Excellent service, food was very nice and a lovely private pool next to our room.

Unfortunately we had a negative experience at Caprice Spa. The rooms are spacious and very nice, but the shared areas are out-dated and in need of renovation. The restaurant has nice breakfast but no options for lunch and dinner. Our main issue was that a male member of staff came into our room whilst my wife was sleeping. He first entered the living room, then came all the way into the bedroom and woke her up. He did not leave, but rather remained asking her questions about room service, without apologising. She was quite shocked and scared. When we complained to management, it was not taken seriously. We were given excuses about the time, the printer not working etc etc. We could not speak to the hotel manger, only the head of housekeeping, who barely apologised. Once we said we would leave a poor review they were more apologetic. Then they later came and told us that if we left a bad review the member of staff would be fired. Clearly, we did not want the housekeeper fired, we wanted a more formal apology and for improved processes and training for staff. We did not like being 'threatened' that if we write a bad review a staff member would be fired. To be clear, we do not want anyone fired. Our hope in writing this is that management will ensure better processes and training for staff, to avoid similar situations in future, and to review how complaints are considered. Thank you.

The hotel was great, but what really made the stay was the staff who were incredibly helpful and friendly. Not only were they very attentive during our stay, they even couriered something that we accidentally left in the room when we left. We will definitely stay there again when we next visit the area!

very kind staff, whiling to help and make your time great

disappointing finally we didn't stay . we left from the first night the room was smelling bad, we asked them to change us room but they didn't. Very expensive price but nothing special at all.

Great new apartments. Nice pools. Could get a bit noisy at night when busy. Good breakfast

Well equipped Nice pool Location Comfortable bed Clean

Modern complex with all the facilities you need. 20 mins walk into latchi and about 15 to the beach. Nice and helpful staff.