I normally expect a good basic service. Overall, we were happy with the stay for the price we paid. We did not use any of their other service while we were staying.
Good - 1. Close to Batalha square and other tourist places, like Sao Bento and Praca da Liberdade
2. Clean en-suite in the room provided to us
3. Staff were very helpful, the time, we checked in at 20:00hrs without any difficulty. They
even carried our baggage to the room on the 3rd floor.
Room for improvement
1. Beddings could have been cleaner, and possibly changed everyday.
2. TV in our room was not working
3. No wi-fi in the room
4. should have invested a little to make the room more insulated from the noise next door.
5. Difficult to communicate - no one can speak english
6. No A/C in the room