Casa Dona Mercedes

Explore Casa Dona Mercedes
8.8
Very Good
From 42 reviews
Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Casa Dona Mercedes

Number of reviews per page
20
40
Top reviews
David
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great deal for the money. Very nice feel to the room and the common space. Very quiet. The big negative - when we got there, no one was there. When we called no one answered. It's Guatemala. so we went for a coffee. When we finally got an answer, the guy was wonderful, friendly, and explained he'd been somewhere else. And once we got inside it was much better than i expected for the price. Will stay every time i go to Xela.
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Laurie
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

It was all fine.
Sara
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Quiet, clean and close to everything. Definitely will come back!!
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Pros : - Staff was fantastic - Amazing location - Big rooms - Free parking Cons : - noisy at night (exterior noise) - Bed was very stiff
Thomas
icon-Leisure
Leisure
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Very convenient location. Staff is very welcoming.
Evelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

We had stayed here before. Its a great spot in a great location. Clean, comfortable.
Richard
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Close to everything if you don’t mind walking. The price is very reasonable for what you get! Warmly recommended!
Sonia
icon-Leisure
Leisure
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Very flexible nice staff quite place
Libertad
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Ok
Verified traveler
icon-
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Fue una maravilla quedarme aquí. Del momento en que llegué hasta que me fui, las personas del hotel me trataron de forma increíble. Muy atentos con el esguince que tenía, muy amigables, y pacientes con todas las preguntas que les hacía (era mi primera vez en Xela). El hotel es muy limpio, la cama cómoda, y es tiene un ambiente bastante calmadito. Descansé muy bien. Y por la cercanía al parque central, pude ver varias cosas, aún con mi pie malito. Next time I am in the city, I will stay here.
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John
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Business and Leisure
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Great room, clean, good bed, good value. Only problem was frosted window that let light from hallway in, making sleep challenging.
William
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Very conveniently located, well-kept, and well-run. The bar in the corner made for some inevitable late-night racket. Gabby, who tended to things, was extremely helpful and pleasant and even helped us wrestle our luggage a block to our shuttle. Be sure to visit the Fuentes Georgina’s outside of Xela and go to the less developed pools downstream.
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Manuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

It’s was excellent
Ira
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Small, good value, safe, clean and quiet! Steps away from the Central parque and two large markets.
Michele
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

great location (two blocks away from the central parc and Cathedral and close to the market). Excellent service. Very spacious room and nice ambiance at the lobby level. Use of a kitchen possible. The receptionist was very nice and helpful.
Robert
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

A wonderful hostel in Xela! Very nice location, two blocks from the park. The neighborhood was safe and it had easy access to parking. My friends and I were very satisfied with our experience during our stay.
Yoshiyuki
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

La ubicacion de este hospedaje es muy centrica y los staff son muy amables. Hoy cocina, comedor, refrigerador, etc. Y excellent patio Que pudiera descansar tranquilo como su casa. Gracias.
Joana
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10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Todo súper bien!! Esperaron hasta que hiciera el check in por la madrugada
Joana
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10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

La ubicación excelente muy céntrica, únicamente había solicitado traslado desde el hotel hacia un punto y al momento de llegar dicha solicitud ni existía, en cientos en la plataforma me indicaron que si. El personal muy atento.
Joana
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excelente ubicación
Number of reviews per page
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