5.6
Fair
From 6 reviews
Cleanliness

7.4

Room Comfort

5.6

Service and Facilites

6.0

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Traveler Reviews Alpenhaus Kesselfall

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40
Top reviews
Nashwan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

1- hotel was not clean and full of bugs and spiders. It was in yhe ceiling (photo attached) 2- No wifi given 3- no tv was at the room although it says in the hooking that there is a tv. 4- towels are so old and could not even use them! Photo attached. 5- i supposed to have connecting rooms with 2 king beds. I ended up in 2 rooms one with king and the second with 2 bunk beds. Also the door between the connecting room was squeaky. My son ended up sleeping in the floor in the same room with us. 6- good news they have a Nespresso machine, yet without any coffee! 7- parking is so far away from yhe hotel and if u come in the dark, u need to have a light as there is no lights of whatsoever in the surroundings. 8- no glasses in the room. I have also videos but i cant load them as it only loads photos. Mm isAnd much more !!
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Silke
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

hotel is in need of freshening up. breakfast was nice however didn't fill up when empty so dont be late.
Yana
4.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Although we arrived at 20:30 with advance notice (check-in is supposed to be until 21:00), no one was there at the reception anymore. They did leave us a key, but we did not get Wi-Fi password. The room we received was not the one we ordered, there was no television, no hair-dryer, and next to the sink there was not even a hand soap. The shared bathrooms outside the room were not clean. If all you need is a comfortable bed with a nice view and a free parking, go for it, but don't expect a 3.5-star hotel as they introduce themselves.
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Ung
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

TV hat nicht funktioniert, obwohl bezahlt, Problem auch nicht behebbar! So gut wie keiner an Rezeption anzutreffen, Zimmer sanierungsbedürftig, schwarzer Schimmel an Decke vom Kinderzimmer, für diesen Preis das Allerletzte. Nicht zu empfehlen.
Fredrik
8.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Som ett litet alphotell förväntas vara, sommarkortet ingår i bokningen, mycket bra.
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