9.0
Exceptional
From 203 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

10.0

Service and Facilites

8.6

Traveler Reviews Azur Byron Bay

Number of reviews per page
20
40
Top reviews
david
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

On my trek down the east coast of Australia, this was the best value. The setting, the size, beds and even the towels were all superior. You can pay more and get a lot less!
Trudy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property was presented well. Great feel. Near or a short stroll to shops.
Lewis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy flat walk into the main areas of Byron including the beach. Chilled out vibes. Comfy bed.
Cara
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely vibe.. communal kitchen with bonus breakfast
ian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

There was no spa as advertised and the pool was freezing but it was June.
Simon
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Really cute place. I mean it is was good and environment was fun. Good walking distance to the beach. Free parking inside the property and on surrounding streets. Only thing I’d suggest taking your own pillow if you don’t like them too hard. Bed was really comfortable though.
Chris
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

So on this occasion I specifically chose to book at this place because of the spa/ hot tub that it had advertised but alas there was no spa/hot tub anywhere. This was very disappointing and will not be booking here again. The rest of the place was satisfactory but I paid a premium for something that was not there so overall has left a bad taste in my mouth and will be seeking a fefund
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Glenn
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Nice room but no powerpoints at or near the desk. The downlights are EXTREMELY bright and there were no tissues.
MICHELLE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great outdoor area, kitchen and beds!
Lingtao
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Our experience at Azur was disappointing, primarily due to poor communication, misleading advertising, and unprofessional management. 1. Severe Lack of Communication Our booking confirmation through Expedia explicitly stated that we needed to contact the lodge directly. However, the phone number provided was invalid. Upon arrival, we found an unmanned front desk with only a blackboard directing us back to the confirmation email for check-in—an absolute dead end. There was no clear way to reach staff for assistance, making the check-in process frustrating and disorganized. 2. Deceptive Photos & Misleading Advertising The lodge’s online pictures painted a vastly different image than reality. The property looked far more worn-down than advertised, with noticeable signs of neglect. There was no sign of the jacuzzi that was supposedly included in the amenities. The lack of maintenance was evident throughout the property, which also happened to be listed for sale—something that might explain the overall disregard for guest experience. 3. Unprofessional & Dismissive Management We requested an upgrade to Azur Beach House on three separate occasions, only to be met with vague, dismissive responses from the so-called manager. When I asked for his name to document our negative experience in a review, he refused to spell it out and ultimately hung up on me after I asked for the third time. According to his blurry and whispering pronounceation, it's Brecell in case the owner ne
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Jayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Cute spot - quite enjoyed the town and vibes.
Liz
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We got a last minute deal for 1 night in Tallows Villa at Azur, and we were very pleasantly surprised. We had undercover free parking, which you entered from the lane behind the property, which was excellent. Self check-in was fine, and the villa was beautifully cool on arrival. The villa was very spacious and clean; the king sized bed was super comfy; the decor was nice and minimal; the bathroom was big, with a good shower, and the air con was fabulous on a really hot day and night. We had a big verandah with a very large daybed and a beautiful cane hanging chair. We didn't get to use the pool, but the entire pool and outdoor area looked gorgeous. There was, however, no information whatsoever regarding the property's communal kitchen - or that breakfast ingredients were supplied for the use by guests, and there were appliances and a large fridge for use - which would have been very helpful. And the phone was not manned and no-one returns calls. They did eventually reply to my email just before we drove to the property. We would definitely stay again.
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Alison
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This is an absolute delight, very comfortable, spacious and well thought inclusions. There is a communal kitchen with a pantry for breakfast and meal preparation if needed. There is parking at the rear of the property.
Amber
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Not as pictured. No one there for check in - had to call a number to get the code to the door (that you could literally just push open), then they tell you which room you are in and the door is open and unlocked. The key is inside the room. There is no spa/hot tub as pictured. I wish I read the reviews a bit more before booking. The shower was moldy. Definitely an older building and it shows. The A/C was a pain to work and the TV remote did not work at all. The bed was nice and it was decorated well but not the luxury feel you would expect from the listing. I will be electing to stay somewhere else on my next trip to Byron.
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Kendal
icon-Business
Business
2.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

It started with someone else in my room and when he left the owner did t even check if all was ok, she seemed annoyed I’d called her to tell her about it. The place is very run down with doors rotting wood and tiles broken in the bathroom. The shower was full of mould. There is construction right next door that started at 7am with jackhammer and circular saws, no mention of this on the booking site or at check in. It seems it’s next door to a “party house” that went until after 1am. Spa is non existent, old tea bags in pot plants. I could go on forever. Will never be back!!!!!
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Oliver
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Property was great, clean and super close to the township. Well priced for what it is. Staff were super friendly as well. Will stay again.
Ray
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Everything you need in a great location - doesn't get any better than that
Leonie
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Good spot. Great if you only want somewhere to sleep and shower
Donna
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I was pleasantly surprised by how spacious and comfortable the room and space around was. The bed was so soft and late check out an absolute dream. Thankyou
Sasha
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

I dont even know where to begin with reviewing this horrific experience we had at this property. The house is NOT a luxury booking, and should never be listed for the price it is. The host is uncontactable before, during or after the stay. The accommodation is unsafe and not secure. There is no parking on site, and the rest of the shared space is a glorified hostel. We "checked in" without anyone on site and after seeing what we walked into, we called Expedia and said we could not leave our family here. They said it was up to the host to honor a refund. We tried calling, messaging, dm'ing on social and emailing with no response either. I spent that evening driving around with my three young children in tears looking for somewhere else to stay after an 8 hour travel day in peak holiday period. They charged us almost 1k a night for a scam. We received an email the next day saying they refused to refund us. And Expedia said, that was all they could do. The next day we went back to the accommodation and saw that there were people living in it, and it was listed as booked online. We confirmed this with the guests. Not only is this highly illegal but immoral and disgusting that Expedia and this host could allow this to happen. We are still fighting them on our refund. I will not stand by and allow anyone else to be scammed like we were for something this despicable. Shame on you Azur.
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Number of reviews per page
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