Overall Ratings & Reviews Royal Al Mashaer Hotel

A

This Hotel was very much convenient and easy to public transportation, staff was super excellent and cooperative help alot finding out the way to your destination A

The staff & service was not supportive at all !!!

Clean and shopping accessibility!!!

No microwave to warm up food in ur room unless u come to the reception and they control on warm u want ur food to be warm ,bad water heater

They don’t come and clean to change the bed sheets no towels and toilet paper so cheap to provide things what you need

the people at the reception were very kind and let us get our room before checkin time.

.

Receptionist are not friendly.they need to add some more stuff for customers like there is no option for laundry as well as they need to start bus services

I love it

Great

I wasn't in most of my time at the hotel but when i was there i didn't have any problem. I woukd highly recommend good for the price too

Great Location and Amazing Staff. I Really Enjoyed My Stay Here, it’s Next To Everything including Kabba.

Awesome

There are shopping centers but the area is FILTHY. THE LAST THING I EXPECTED WAS TRASH ALL OVER MECCA!!! Someone kept trying to open my room door at night and The water kept electrocuting me so much so I decided to move to another hotel. There is no microwave and the shower is two feet wide and you are basically on the floor. The water gets everywhere!!! The closet kept falling apart and the doors barely moved on them... I checked out early and they offered a refund. Then later Expedia says they denied me a refund. What a joke!

Great

The staff were outstanding. They went beyond and above to make my stay enjoyable and I am very thankful for that.

I checked into hotel but horrible experience. I won't recommend it if you are travelling from US or UK. Rooms do no seem clean, AC does not work properly. Rooms do not have enough light, table lamps were broken, restrooms are so small you can barely stand. No USB adapters and existing switches are type of old. Even the converter I took didn't work. Basic needs are not available. I checked out the next day as this hotel is far from Khana Kaaba and does not meet the expectations. They didn't give me refund yet and asked to contact Hotels.com which I tried. Hoping to get my refund soon. I will not recommend it to anyone.

Very nice place

Nice , tidy and has a bus to the bus station where you can catch train to Harem.