6.6
Pleasant
From 114 reviews
Cleanliness

6.4

Room Comfort

6.8

Service and Facilites

7.2

Traveler Reviews Key West Inn

Number of reviews per page
20
40
Top reviews
Anne
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Although the rooms were clean, the underlying smell of cigarette smoke in the room, hallway and lobby was off putting
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was no one at the front desk at any time, entering or exiting the lobby. Had to call for check in and check out. On check out approximately 10am a staff appeared (after calling her on the phone) in a bra and sweat pants, barely awake. Carpets throughout were awful(dirty and ruffled). The smell of weed on entering and while walking down the hallway was very prominent.
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Rob
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Some sort of chemical smell in the morning made me throw up and panic to gather my stuff and leave early. Possibly from the laundry room? Smelled like Comet at a toxic level. The whole place smelled so bad I wouldn't have checked in it it wasnt after midnight and i was so tired.
Christian
icon-
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

At best this is a one star motel.
Deborah
icon-with Pet
with Pet
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I was travelling with my dog and booked a non-smoking first floor room because of my mobility issues. I got to the room and the smell of smoke and deodorizer was overwhelming, and I started to have an asthma attack. I called the desk and explained I couldn't stay and she checked me out, and refunded my room charge. The person at check-in was great. As a solo senior female traveller I also didn't feel safe; the outside door didn't require a guest key for admittance (was ajar and wasn't kept locked), the room had a physical key entry that didn't work a deadbolt, and the room window didn't lock.
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Martin
icon-
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The Staff were very nice and helpful and both had wonderful smiles .. For some reason my booking from Hotel was not registered with them but they welcomed me any ways . Gave me directions to where I was suppose to have the meeting Just a over all good experience ..
Allan
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Clean
sylvia
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

no reservation upon arrival
Glenn
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Need meth?
Holly
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Room smelled of smoke and cleaners.
Mary Edna
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Older facility but clean and comfortable Staffwas astounding
stephanie
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Every y thing
Austin
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

It was convenient, close to everything.
Flavia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Clean, reserved, pet-friendly, lovely staff
Mark
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The room was nice. It's just an older hotel. There is a restaurant. The cleaning seems quite good. I thought it was very expensive for what it was.
Jon
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It’s an old school hotel and a bit run down but they have smoking rooms so I could enjoy a good cigar with my morning coffee.
Khrystyne
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Was good, but room
Curt
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Over priced
CHRISTINE
icon-Business and Leisure with Pet
Business and Leisure with Pet
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The people working here have been so helpful and accommodating. Our puppy just loved the other furry friends. Would recommend this quaint motel to visit and stay.
Edna
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

It was old and no continella breakfast service was bad in the restaurant
Number of reviews per page
20
40