Overall Ratings & Reviews Motel & Chalet Waterloo

The place is a good value, but several things left alot to be desired. The check in staff person spoke 0 English,(asian owned), which made checkin slightly difficult. The room could definitely been cleaner. The TV had 2 channels. Only way I can give any recommendation is for value compared to nearby properties and close to area attractions.

The grounds were overgrown and not kept up. We would not have stayed here except all other hotels were booked full. The room was clean but very worn and basic Decore. We got there late and left early.

This place seems rundown and needs a lot of TLC. When first entering the room, the first thing we wanted to do was open a window as the smell was terrible. There was no screen in the windows. The floor was sticky and there was an empty bottle along with lots of hair and dirt under the bed. The bed is very old with many dips. The bathroom also had no towels. We ended up going to buy sheets, towels and air freshener to feel comfortable and clean.

Price was not advertised correctly

Room was clean and spacious the staff was nice

The hosts were not present. Spent cpuple of hours searching for the hosts for chekin and checkout.

En très mauvais état, urgent besoin de réparations et d'entretien.

Nice property for a night stay. Old equipments but very clean, has all the basics.

Great service and location, and affordable. Highly recommended.

6 people all had a place to sleep, which is rare to find. Stove outer door was missing, so cooking in the oven was not possible. Miss matched sheets gave it that feeling of a true cottage:) Not enough chairs for all 6 of us to play a game at the table.

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The cabin was really clean the free fire pit was a added bonus staff was super friendly I would definitely recommend it and go back

It's a convenient location for getting into the countryside and going into Waterloo. The bed was comfortable. Would definitely not stay there again though. Their Expedia ad said there was a pool, but there wasn't. The property was ramshackle and falling apart, the air conditioner didn't work, and the only window with a screen on it was in the bathroom. When they came into "clean" they only replaced the towels and emptied the garbages. The fan over the stove did not have a cover so could be very dangerous if someone put their hand up there. The sheets were coarse.

Réservé une chambre pour se reposer durant un trajet ... Impossible. Propriétaire ne parle pas français, la propreté laisse à désirer, j'ai préféré repartir et ne pas dormir sur place

nice staff, well situated not far from Bromont ski resort, good price.

Bof!

Very clean, renovated chalet, very good price.

The cutest little place to stay! We loved it there and would certainly go back to this motel if back in the area! Not too far from the Granby zoo which was perfect! The People Running the Place are super sweet and so Kind and accommodating! Highly recommend. !

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Surprise ! L’exterior est pas beau. Mais le chalet etait súper prope.