Overall Ratings & Reviews Hotel La Roche Pleureuse

Très belle propriété, vue sur le fleuve de l’extérieur, employé très courtois, je recommande!!

Not to expensive, great view, perfect place to stay on a road trip.

Très belle emplacement. Très propre.

Peaceful

By the time , we reached the reception desk, the roots of the trees had lifted the asphalt, making it dangerous. The breakfast, announced as eggs, bacon and so on, was at first a little lacking, then supplemented with hard-boiled eggs and sandwich bread (cheap), butter in a bowl with greasy edges, and no one to add what was missing (the cook had supposedly broken a leg). (the cook had supposedly broken a leg). The toilets were not clean in this part of the hotel. In the room booked for 4 with a supplement for the 4th person, the bath sheet turned into a medium-sized towel. ?? The bedding was cheap and very uncomfortable. The coffee maker in the room didn't work, and there was only one capsule for 4, so only 1 capsule was free for the person who had booked the room. That's a bit tight! We had left the sign so that the staff could come into our room to make up the beds and check what was missing. Faulty fan . No ironing board Used towels Sunday night we ran out of toilet paper. This is unacceptable! The water in this room was not drinkable and I was given free bottles which normally pay. The pool was not free (I had to negotiate to swim 1 time). This hotel is marked 3 stars on the website and is only worth 1. Not much is true about this hotel on this website. You must remove this hotel from your Travelocity website. Everything is abandoned. It's a scam. I request a refund of my bill which amounts to 772, 26 $ CAD. Regards N. de Carsalade

They never cleaned the room, the breakfast was very simple and they charged it separately, and the reception should have worked all night, their schedules did not coincide with ours since we could not close the door to our room and we had to leave leaving the door unlocked.

There was no air conditioning and the room was extremely hot and unfortunately we couldn’t use the pool to refresh ourselves as it closed at 6:00pm.

The hotel and history is super cool. The room was clean and in good condition. Lots of rooms with breath taking views and can accommodate larger familly. I appreciate the choice of size rooms. The place is fill with history. The outside could use a bit more maintenance but the place is full of different area that are worth exploring.

Tel la plupart des récents commentaires; je ne recommande absolument pas. Ils nous font payer la facture avant même d’arriver ou voir les chambres; incluant les frais beaucoup trop chers de $30.00/jour pour notre chien. C’est abusif; n’avons jamais visite un endroit à la fois aussi rapide à prendre notre argent mais; si peu enclin à donner un service de qualité. Conditions, entretien et service à la clientèle médiocres; les photos et descriptions ne correspondent plus; ce sont de la poudre aux yeux car presque tout est maintenant délabrés et à l’abandon. Une annonce de «reno» en 2022 de notre chambre sélectionnée (chambre club) est mensongère. Pas de climatisation, pas d’eau potable, difficultés à avoir de l’eau chaude pour la douche, pas de moustiquaire à la porte patio, poignée de porte qui coince, peinture qui écaille partout; des rideaux et nouvelle literie ne suffit pas à prétendre que la chambre est rénovée. C’est déplorable que de nuire de la sorte à de tels endroits qui ont construit l’histoire au Québec; un exemple de quoi décourager le tourisme au Quebec

Room is not insulated enough even through it was summer,Blankets was not clean,very old structure

Emplacement extraordinaire avec vue sur l'eau

When I book through Expediafor 5 people I made my reservation with breakfast included, when we get to the hotel the admin told us that there was breakfast included only for one person! Whichbis ridiculous.... There was pool in the hotel but they charge about $15.00 each to access... is the only hotel that does this type of things, coffe at the lobby at $1.25. Poor cleanning, no AC in the room we are not coming back, not recommended 👎

C'est vraiment pas une belle place. Pas de tv en français pas de frigo dans la chambre et faut payer pour la piscine... A ne pas recommandé.

I had accidentally booked a second room because I could not locate my initial reservation. After recovering within 5 mins of making the reservation I trued to contact to the hotel direction via phone and email. I reached out to Expedia to help out. They also tried to reach out on my behalf to cancel my 2nd reservation and refund me. Simply human error. I finally spoke with someone who said they would cancel it. The next day at my checkout I was told they would still charge me for the second room even when they had rented it to other guests. Poor business etiquette. They proceeded to blame Expedia, Expedia said they refused the reimbursement. No potable water at the hotel, offering one small bottle water for they stay. Will not go back.

pas de service en francais. pas de tv en francais. pas de depanneur comme affiché. moisissure au plafond en raison d'infiltration d'eau. fenêtre de 20cmx20cm (jpense meme pas que cest légale). la fenêtre de la salle de bain donne sur la fenêtre de la salle de bain du voisin. la fenêtre commence à la mi-cuisse. gros bruit à partir de 4h am. serviette taché. lit en spring(défoncés).aucune aeration. horrible.je sais maintenant pourquoi la roche pleure.

Good

Pas d’eau potable, pas d’eau chaude.

Quiet place

J'ai payé 473$ pour 2 nuits la place est un motel qui est affiché sur votre site comme un hotel. Ce serait plus franc de dire la vérité c'est un motel et non hotel.

Beautiful location. Reduced staff, but very accommodating. We booked River view suite and changed to a ground floor unit upon arrival as there are no elevator to the second floor. My daughter has a power wheelchair. The room are not adapted, but we were able to access the room which was fine for us.