Travelling from the US with 10 year old daughter for skiing in late december. The Matterhorn view was incredible. Friendly and helpful staff. They helped pick the right lifts and runs based on skill level. Very convenient ski room for gear. Very good breakfast with lots of options. The pool was nice as well. Between the two main lifts. Overall 10/10, but i wish they would take amex. We took a taxi to the lifts because the walk is maybe 7 minutes in boots and we aren't used to that yet, but the taxi was always fast and the front desk called for us.

Staff is really welcoming and the hotel is comfortable and cozy. The rooms are cleans spacious and comfortable with great amenities. Really enjoyed my stay there. Everything is within walking distance and they offer transportation to the train station. The breakfast is really good and the staff friendly can’t recommend enough.

Hotel location is great, easy walk to bridge with photography view of the Matterhorn. Also, walkable to shops and dining places, walkable to Cable cars to Gonergraut and Matterhorn. Great walking trail on high ground near to hotel. Hotel staff were very friendly and ready to provide assistance and help. The warm heated swimming pool and steam and sauna spa were good.

The staff was most accommodating, the complimentary breakfasts were fresh, and the bed was very comfortable.

I had a great experience in Zermatt and this was a wonderful stay at Hotel Eden. Upon reaching the train station, there is a free call to the hotel and I was quickly picked up. My room was with the Mountain View and it was well worth it. The room is clean and with essential amenities provided. Warm bathroom tiles and good quality toilet paper is much appreciated. Tamara made my arrival warmly welcomed and helped sort out some issues with my payment due to Amex. Appreciate her patience and warm care. From the hotel, it’s a 15 min walk to the Matterhorn cable station. Convenient and manageable. There are restaurants and a small bakery nearby - so good when I needed some hot food and drink. There is a spacious indoor pool downstairs too. Overall, very good accommodation, accommodation and location.

The hotel is in a great location, staff were hands down very friendly and helpful. Will absolutely stay here again and the view from my room was breathtaking.

Love the view , friendly staff, facilities , walksbility . Highly recommended

Great hotel with wonderful views!@

Top hotel - Above our expectations!

The stay was completely mind blowing. The hotel is new and clean. Service is exceptional. Breakfast is superb. Can’t find anything to complain. Its just add additonal remark to our visit to Zermatt.

Rooms were brand new, modern, and super clean. The staff was meticulous with every detail, and the hotel was spotless. Breakfast every morning was a delicious spread of local cheeses and homemade pastries. This is a true 5star experience. Thank you Hôtel Eden Wellness!!!!!

Could not have had a better experience at the Hotel Eden Wellness, and would recommend to anyone visiting Zermatt. The room was perfect with a beautiful view of the Matterhorn from the balcony. Moreover, the room was perfectly setup for skiing, with places and shelving to store dirty shoes, wet jackets and gloves, and all sorts of other items. Finally, and best of all, the staff are all extremely kind and helpful. They went out of their way to make sure my wife and I had a greaty stay. They even packed us a small "to go lunch" when they found out we'd be checking out for an early train on our last day.

Great Place, friendly staff, good location, free shuttle to the rail station.

Excellent breakfast, slightly away from busy street.

Wonderful staff, great delicious breakfast, convenient. Staff very helpful on what to do when the weather went bad. Very nice pool and sauna. Definitely recommended

I had a pleasant stay at Eden Wellness. The staff were friendly. The facility and rooms were clean and beautiful with a mountain view of Matterhorn. The breakfast menu could improve. Overall great stay.

We really enjoyed our stay at this hotel: staff was always super nice, since picking us up from the train station until dropping us off the day we left. We liked the bedroom and the view and enjoyed seeing all the different ways the Matterhorn looks during the day. The pool was also nice. Location is great, both in Summer and in Winter, because it sits about halfway between the lifts to go up to the mountain. It has plenty of restaurants nearby, but our room was very quiet.

Hotel Eden was very central in the town of Zermatt. All the employees at Hotel Eden were very kind and helpful. The breakfast was delicious and filling. Rooms were clean. The pool and spa amenities were also great after a long day of hiking.

Fantastic hotel in Zermatt, lovely welcome and hospitality throughout our stay. Rooms were clean and comfortable with incredible views. The spa facilities were lovely and perfect after a long day skiing!

I have been to zermat many times and I can’t believe this was my first time staying at Eden. By far the best hotel in all of zermatt! The property itself is beautiful. From the moment you walk in they are there to greet you and answer all your questions. The room was exceptionally clean and the bed was extremely comfortable. Every morning breakfast was included and the food was amazing. One of the many stand out things for me was the staff would walk around to each guest at breakfast to check on their experience and to answer any questions like where the best place to ski is that day. We rented skis next door and we were able to store our stuff in Eden’s ski locker which had boot warmers so the next day you step into toasty warm boots was fantastic. The beautiful pool and spa area was nestled downstairs and was perfect after a long day on the slopes. Hotel Eden will be the ONLY hotel I will go back to in zermatt! It felt like home and I can’t wait to go back!