Really helpful staff and great service. Good breakfast spread.

We booked into a sister property & got no notice that we were moved to this one. It was fine, but we would have liked a heads up. Also, I received an email confirming that I would have a bathtub (medical reason). We were were put in a room without one & had to move. There were only 6 rooms occupied in the hotel when we were there in April, so the breakfast was very scarce compared to what they described as their usual spread. This is a small family owned property. It is well maintained & the staff were friendly & helpful. They will pick you up at the train station if you make arrangements with them in advance.

Very nice and clean place. Staff is excellent.

This was a charming hotel and we enjoyed our stay. The suite with two rooms and two bathrooms was really nice giving us room to spread out.

The breakfast is very delicious. Staff are very friendly.

Excellent, je recommande fortement!

What a wonderful, cozy stay! We stayed 2 nights in the Matterhorn Suite. The views of the Matterhorn from the rooms are breathtaking! The hospitality was remarkable, most notably from Michael! Breakfast was superb and included in the price of our stay. It’s our second time to Zermatt and when we return, we will book again with Hotel Chesa Valese!

The hotel was in a perfect location. The staff is wonderful! Comfortable and clean!

Everything was clean, looks newn well maintained rooms/ amenities!! Food was high quality but you should go at the breakfast because i don't think they refilled food after specific time or depending on how many guests are there..?

Fantastic location with a view of the Matterhorn from our balcony and conveniently located for shops and restaurants. Very nice room and breakfast with friendly and helpful staff - highly recommended.

Breakfast was excellent

We had a beautiful stay and the team was incredible. The room was perfect for our family of 4, and centrally located to all the things we needed during our stay.

Easy access to everything that matters - short walk to free ski bus, great restaurants and the main retail area. The staff couldn't have been nicer or more helpful. I rarely right such a positive review but don't know what I'd complain about.

Staff courteous, hotel really nice and charming. Great breakfast. Room is comfy.

Clean room, staff was so nice and it was in walking distance to everything. Breakfast was great as well! I’ll be staying here again.

We had such a wonderful stay at Hotel Chesa Valese! The location couldn’t have been better — everything we wanted to see and do was just steps away, which made exploring so easy and enjoyable. The staff truly made the experience special. Everyone was warm, welcoming, and always happy to help with recommendations or anything we needed. The rooms were spotless, comfortable, and thoughtfully designed, making it easy to relax after a full day out. What really stood out was the hotel’s charm — it had that perfect blend of character and comfort that makes a place feel memorable rather than just a place to sleep. We would absolutely stay here again and highly recommend it to anyone looking for a beautiful, well-located hotel with fantastic service.

Room was very clean we had a good trip.

We had a lovely stay at hotel Chesa Valese. we especially liked the hospitality of the owner and that she was often present and takes such good care and pride and their family business. Her staff is very attentive. We had a beautiful view of the Matterhorn and the location was perfect for walking around and access to ski lift. Breakfast was especially good and a nice way to start the day, and après-ski the sauna and steam rooms were very relaxing. This is a place we will remember and return to:)

Omg they treat you like family!

This was my second stay at the Chesa Valese and I was equally impressed both times with the hospitality from the staff who were helpful and super courteous. Breakfast was awesome every day and the spa area with the sauna and steam room were enjoyed daily! Thanks again and see you next time.