Great staff No A/C

The check-in staff were incredibly kind and welcoming!

Beautiful building and very clean. Extremely expensive hotel for what you get. The beds are small and the duvet is even too small for the small bed. I kind of expected more at this price.

Very good location

Comfortable clean hotel with very good breakfast and amenities.

Good area, very good but small staff. Excellent breakfasts and 24 hour coffee bar. Two min walk to Rhine active area, 5 min walk to Coop market

Front desk lady is stressed

We were staying just one night, so we were not that concerned with the hotel. The person at the front desk when we checked in told us that we could not park where we had found a place. She said we needed to park in an area that seemed to be a bit far away. We checked where were parked, and it was clearly stated that we did not have to pay after 7:00 p.m., but the front desk person said that was not correct. We parked there anyway, and we were not charged after 7:00 pm. The room was very clean. The night shift person who was at the front desk was very helpful. The room was very clean. However, although a hair dryer was provided, there was no mirror anywhere near where the outlet for the dryer was, and so it was difficult to dry my hair without looking in a mirror. Also, it was not mentioned in the reviews that I read but even though there was an elevator, there were numerous steps both up and down to get to my room, which was supposed to be on the first floor. This was a bit tricky with luggage.

Great location in old city. Walking distance from train station. Staff was super friendly and helpful. Room was large and comfy

The layout of the hotel is rather unconventional (getting to our room involved some stairs, 2 different lifts and a bit of a walk!) but our room was spacious and comfortable, with the slight caveat that our shower was terrible. It severely lacked power and the rainfall shower head didn’t work at all. For two women with long hair this wasn’t ideal and for that reason I am glad we only stayed for 2 nights. We found the location of the hotel very convenient, quiet and safe. We didn’t have breakfast so can’t comment on that. There was free tea, coffee and hot chocolate available between 11am and 9pm.

The room is spacieuse and clean, exactly what we need. The location is excellent.

Lovely stay. The staff were very helpful and friendly. Super good breakfast. Value for money.

We had a wonderful time at this hotel! The room was exceptional and the breakfast was fantastic! The location is perfect! There were just a couple of smaller problems such as empty shampoo bottle in shower and very small beds. Also, the staff is efficient and helpful but not friendly or welcoming.

Great hotel. Fab breakfast. Only negative… 3/4th beds in 4 bedroom room were not wonderful- even for teens.

Great hotel, huge room, loads of space for 4 people. Good location and the Basel card really useful for getting around

An excellent place to spend the night. A short walk – but a walk that includes an 83-step stairs – between the hotel and Marktplatz, and a few more short blocks to the Rhine. The sustained ringing of bells in the next-door Peterskirch was a nice wake-up call, but could be a problem for someone hoping to sleep past 7 am.

There are stairs to navigate for almost all of the rooms. I had luggage delayed from my flight and when it was delivered to the hotel the hotel staff did not notify me of its arrival. Found out by reading an email from the airline.

The room that we stayed is clean and quiet. It is close to everything. We enjoyed our stayed at the property.

It was a nice hotel in a quiet area. It was a block away from the bus from the airport. I felt the breakfast was a bit steep but we got it for the convenience.

Very good breakfast, friendly front desk staff 6 minutes to bus stop