8.6
Very Good
From 551 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.4

Service and Facilites

8.6

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Traveler Reviews Hotel Alphubel Zermatt

Number of reviews per page
20
40
Top reviews
robert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A great location! Not too far off the main walkway but far enough so very little noise. Great place to stay!
Paula
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

To check in we needed to go to a different hotel.! The carpet in our room was worn and stained. Room size was comfortable. No wall decorations at all. Beds were fine. Bathtub/shower challenging for older adults. Generous breakfast.
Joseph J
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice room with good bathroom. Reception is in adjoining property. Very nice breakfast included. Centre of Zermatt, close to train station, very good for ski access and for arrival and departure.
Matthew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I gave the property 4 stars for the age of the property, especially in the room (carpet, decor, etc.), and incrediblye tiny-ness of the bathroom-- it's smaller than RV bathrooms but gets the job done. HOWEVER, for the area and for primarily being a ski resort rental, it was way more than adequate and I'd definitely stay there again. The beds were just as comfy as the other two high-end boutique hotels where my family stayed (Zurich and Geneva). The staff was very friendly, the breakfast more than adequate, and the location is great too-- very close to the train station and main street, but set back enough to be quiet. Overall we had a great time and I'd stay there again.
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Andreas
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very good little hotel very conveniently located near the train station. Excellent breakfast, helpful and smiling employess.
Matthee
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It is close to the train station. And its easy to find. Checking in was fairly straight forward, with the exception that the desk clerk paid more attention to another guest that came in after I, and I had to endure their entire conversation wondering when I would become the priority. The room on the fourth floor is quirky but thats what i expected. Its obviously a repurposed building as the toilet and sink were in what used to be a closet. There is a secondary room with a desk? There is a comfortable bed with another desk next to it. Breakfast in the mornings is nice. Food was delicious and fresh. Although the eggs are uncooked. Didn't know that at first. Oops. The hallway noise is very noticeable and i could hear neighboring rooms very well. Including someone snoring all night long. But it is Zermat. So these minor details are easily overlooked for being able to stay in one of the most beautiful places on earth. Solid 4 stars
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patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location excellent, clean lovely hotel. Beautiful balcony
Avis J
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This hotel was easy to locate and convenient for the train station, shopping, and restaurants.
C N
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Basic room, but clean and comfortable with a balcony. Easy walk from the train station and centrally located in the village. Met our needs perfectly.
Johanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

A bit dated but clean. A block away from the noisy/busy pedestrian stroll. Very close to train station, stores and restaurants. Good choices for the continental breakfast.
Barbara
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The best attributes about the Hotel Alphubel in Zermatt were its location and reasonable price (at least it was reasonable for this area). It is an easy walk from the train station, and a short block away from the main commercial street. The worst thing about it is that the bathroom had a slight sewage odor. The bathroom was small but clean, and the odor wasn't so bad that it was detectable in the room when the door was closed. The bed was not especially comfortable, but adequate.
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Justin
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Had to check in at different hotel
Donna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Wonderful staff and place. Would stay again!!!
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

We only slept 1 night and we set off very very early. The room were quite small, but it had everything you need. Also, the balcony compensate for the smaller room. The weather was nice so we had the dinner on the balcony. I wish I could stay longer.
Fany Pey Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice hotel closed to the main street and train station. Very convenient. Breakfast was great. Hotel room was a little be outdated, but the price was good.
Raymond-Yves
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great room and so close to the train station. Breakfast was very good.
Leslie
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Our room was a little tired, but overall ok.
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excelent for solo travelers!
Steve
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Check-in was next door at Continental Hotel but given plenty of notice of this. Reception was so helpful with extra pillows and a kettle as well as being efficient and professional. Was very impressed with this. Location was very central to everything and having an outdoor section to our room was very welcome (although no shade available). Room was spotless and extremely comfortable. Pity we were only stopping two days. Zermatt itself is very busy, lots of restaurants/thing to do and lots of visitors and we are glad we finally made it there. Often gets cut off in winter and with local storms we were worried ourselves as trains from Visp were bus replacement. But all worked for us in the end and very happy we chose this hotel to stay at.
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Deborah S
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Staff was helpful. Awesome location! Very clean and comfortable. Breakfast was wonderful! Would return if visiting Zermatt
Number of reviews per page
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