Samuel and the other front desk staff were friendly and helpful. The breakfast buffet was varied and good. The attendant was pleasant and attentive. Everyone was friendly and polite.

Very quiet, clean room and friendly staff

Clean room; wonderful staff (e.g., Georgie let us borrow the kettle to get hot water); double doors for quieter room; variety of channels (including BBC and ITV for English speakers); refrigerator; free water bottles; extra sitting and sleeping area for the whole family; close proximity to the train station, public transportation, tourist attractions; balcony; close to grocery store (Coop) and cafes; elevator/lift; lots of light options for brighter/dimmer mood.

Helpful staff great location.

quiet location

This was a great location, cute hotel. Older, but that's what made it sweet to stay in. Two bedrooms! Perfect for us. And a 5 minute walk to everything!

Very clean room, very helpful and friendly staff

X

Pleasant small hotel with very nice staff in a good location.

This is a wonderful old hotel. We stayed on the top floor with a balcony with views of the lake. Very clean rooms and very rustic elevator. Walkable to everything if you are able to climb hills. Train and metro 5 minutes down the hill.

postive: very friendly staff, convenient and very quiet location near the train station, very clean and orderly negative: although i booked weeks in advance, i got two narrow single beds pushed together with a gap in between instead of the booked double bed i was expecting. that really was a bummer

Lovely hotel near the train station. Quiet, and comfortable with great staff! Like most of Lausanne, there are some stairs to reach the hotel. They provide a transport pass, so you can use the Metro & buses to help with the city’s vertical layout.

Quiet room with view and large balcony. Breakfast selection and service could be better.

The staff was so very friendly and helpful. Our room was perfect for us with a small refrigerator and wine glasses! We sat in the garden area adjacent to the hotel and enjoyed our breakfasts as well as wine in the evening. The beds were comfortable and we slept very well each night because the hotel is located in a quiet area! The metro system is conveniently located and easy to navigate! Wonderful coffee shop right around the corner. Highly recommend this quaint hotel

Ideal

Located very close to train station. Room is spacious. Staff friendly.

The hotel is close to the train station. However, it is on a hill. Walking distance for down hill. To get there, we paid 20 CHF for a taxi ride.

Convenient for the train station (if you don’t mind walking up 4 flights of stairs) but that’s were it ends. Sadly there isn’t anything elite about this hotel with dated decor and the tiniest of single rooms

Very good hotel, nice staff

Nice place in a convenient part of town. Close to the train station and shopping. Our room was nice. Nothing fancy, but in good condition, decent air conditioning and a good coffee maker. All that we needed for one night.