Hotel is located right on the lake, we stayed there for 3 nights ( family trip). The room decor is beauriful but very unusual. All walls, including ceiling are painted in black navy, extremely dark, walls have also some wood paneling, some mirrors, with very, very, very few lights. It was so dark, we kept bumping into walls and mirrors. Its a very theatrical decor, just not practical. Also, the grass, lawn, trees, shrubs were dried up, dying. I know Lucerne area has had little rain but landscaping is part of the hotel's appeal and sprinkler system should be installed. Dried up, yellow bushes, dried up yellow lawn, dying trees - it doesn't look very inviting.

The room needed a little bit more lighting. Mood lighting was great, but functional lighting was missing. The staff could have been a bit more attentive. We were waiting for a very long time at the reception. The breakfast spread was just OK and not refilled promptly.

Very nice hotel on the lake front, would recommend a room with a lake view. We enjoyed the breakfast and the food and wine in the restaurant were very good. The hotel was very clean and everyone was very friendly. Our only suggestion for improvement would be some better lighting in the room as it was very difficult to get ready to go out in evening.

Badly service from the front desk

Beautiful hotel , service , very clean and beautiful views

Room was a bit small but very clean and new. Service very good. A/C working great. Lovely view from the restaurant and a very nice breakfast.

Absolutely beautiful area. Views from our room stunning. Would stay here again. Staff excellent

Quirky design language. Excellent food. Fantastic breakfast.

Good for a business stay. It was winter so didn't get the chance to enjoy the terrace and lake view.

The hotel was very modern & tastefully furnished. The staff were friendly & welcoming. Our room was very pleasant though it only had 1 armchair. The restaurant was again very modern but was very, very pricey. The food was good and we had good service but not worth what we paid for it. The wine was incredibly expensive also.

Nice hotel - nice lake view from the breakfast area

Uitstekend ontbijt met veel keuze. Goede klimaatbeheersing/airco. De standaard kamer is aan de kleine kant, daarom hebben we een houten kofferstandaard onder het bureau gezet om de benen niet te stoten als je naar de wc gaat 's nachts.

Stilvolles Hotel mit ausreichend Servicepersonal im Hoterestaurant. Somit gute Bedienung ohne Wartezeiten. Sehr ruhig, man schläft tip top.

Very good all in all

Leider nur eine Nacht, sehr freundliches Personal. Das Frühstück war sensationell.

Top

Schönes Hotel mit sehr gutem Frühstückbuffet und sehr gutem Restaurant.

Sehr gutes Frũhstũck

방은좁고 침대는 낡았음 욕실에 곰팡이 너무 더러움

Excellent