8.4
Very Good
From 63 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

7.6

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Traveler Reviews bsmart hotel Menziken

Number of reviews per page
20
40
Top reviews
Ryan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was very smooth with the computer in the lobby. Breakfast was great. And yes, the bathroom doors are frosted in the middle, clear otherwise, with no lock, and aren't suitable for families. One of the two air conditioner units worked. The communication by messaging with the hotel was slow, and didn't get resolved before our 2 night stay was completed. Overall, it was a pleasant stay with a couple of issues that weren't deal breakers.
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Maria
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

No WiFi
Joel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We loved the room! Very clean too. The breakfast was good and the staff were friendly. Easy check in and out. The TV kept going out of service and the toilet paper holder was falling apart and broken.
K
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The property was clean and tidy. Safe. Though there was no receptionist, the check in was easy and smooth. Suit was huge in size. However I did not like glass made bathroom and toilet. You also cannot lock the bathroom or toilet door.
Patrick
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very clean and good scenery. Big room space.
Rui
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Spacious
Alexey
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

There is no working internet in the room.
Alexey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The whole stay in this hotel, we didn't have working internet (WIFI), and staff couldn't help us to solve the problme.
Filipinas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Interesting hotel layout. Concept is different specifically computer check in and out. Smart shower room and great breakfast buffet.
julie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

No staff at this hotel. Great shower and workout area. Tried to get an extra pillow and sent an email. They told me where the pillows are but none were there. Housekeeping didn’t bring one. Then went to breakfast at 7:45 Monday morning before a long drive and the hotel was out of eggs and yogurt. The woman working in the eating area said she was waiting for more food and apologized. Many complaints about lack of food this morning. Heard 2 loud gunshots Sunday night and wanted to ask staff about safety and nobody there. Won’t stay at one of these again.
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Tauqeer
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Would prefer someone at check in to speak to so could help with advise on what to see around the hotel
Sanaa
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The hotel was amazing and very very clean, the room was very big with 2 queen bed, was quite and has amazing views, the breakfast was good too. We loved it.
Song
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Wifi, does not work for my computer. Furniture door-joiner need to be reinstalled, the hair and boday lotion need to be refulled, it was emptied. the windows was not very securied for kids, as it was on 12th floor, some windows can be opened completly.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Overall great stay. We had a great room for our family - really large, modern and clean place. The breakfast was also good with a really nice woman working there. We would recommend this place.
Mingwu
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Best room I have stayed in in my 20 years of vacation. Strongly recommended!
MUHSI UL
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Die Klimaanlage in unserem Zimmer funktionierte überhaupt nicht und als ich die Hotelleitung um Hilfe bat, sagten sie, ich solle die Fenster öffnen und meinten, sie könnten keine Lösung anbieten.
Doris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Einfach, praktisch und sauber Super Panorama
Sinem
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Çok temiz bir otel tam kafa dinlemelik
Juerg
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Sehr schöne und saubere Zimmer Kleines Frühstück, aber grundsätzlich alles vorhanden, was man sich für einen kleineren Hunger wünscht. Ambiance in Frühstückssaal eher kalt.
Birgit
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Auf Nachfrage konnte ich noch weitere Hunde ohne Probleme mitbringen. Kommen gerne wieder
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