We stayed here for two nights, one night before and one after we did the W trek in Torres Del Paine. We booked this hostel primarily for its location close to the bus terminal, since we had a number of early and late departures/arrivals. If you want to be near the center of town, you might want to look somewhere else since this is about a 15 minute walk away. While our room was clean, staff was friendly, and we could leave an extra bag with them during the trip, we did not get any sleep on both nights because the walls and ceiling were so thin. We could hear everything going on around and above us and our window faced a pretty busy street. Unfortunately it was not a great experience for us.