Overall Ratings & Reviews Hotel Union Girardot

It is a great property, location is very convenient for us, we've stay several times and everytime is the same issue "the service is poor" no attention to the guest, specialy in the restaurant and bar; this time he bellman and the pool attendant saved the stay.

I liked everything. Staff was very efficient. The place is immaculate clean. Excellent location. The food was delicious.

We came for 2 days for St Valentine's ♥️ Beautiful building and really attentive staff. Restaurant has varied menu. Swimming pool and terrace area really good; love the sun loungers IN the water surrounding pool. 😀😀👍 Only downsides: buffet breakfast only available at weekends; WiFi signal too weak to do much work on files. Surrounding area - the square in front -is risky..we were hassled by vagrants a few times, and some of the pedestrian / shop areas are very smelly because of them.

This place has a beautiful structure, it maintains the original design and charm. It’s not a huge building, it’s just the right size. My husband and I were 2 of probably 8 guests (low season😍) and the pool area was being cleaned as if an army had used it that day! They keep the place SPOTLESS. Love the music, food, service, drinks!!!

They told me at check in that the rooms were very quiet. I had a room close to the street at the front of the hotel. The room was ok UNTIL they cranked up the music and a party on Friday night. They must rent out the facility and there was no way anyone could sleep until they finished. I was fairly far away from the party area and it was terrible. They offered at 11 PM to put me in another room but there was no where in the hotel that was not extremely noisy. I explained I thought they should be either a hotel or a disco. Difficult to be both. WOULD NOT RECOMMEND IF YOU EXPECT TO SLEEP.

Had an amazing time at Hotel Union, the pool was great, food was delicious and the staff were friendly and helpful.

The hotel is nice with a really friendly staff. Beautiful rooms with an amazing pool

They charge extra fees with out any reason when you book trough Expedia you pay taxes already and if you complete the info correctly you are supposed to pay what you are supposed to pay so although the hotel is really nice the service is not that nice and if you are paying that much you are supposed to get the best of the service the average night on this hotel is almost the doble for any other also places around are so noisy and is a lot of clubs and brothers so if you are interested don't go with kids.

Beautiful hotel in the middle of town. Great food and service, and excellent room and amenities. Large non-chlorine pool. Only drawback is lack of wi-fi in rooms (despite advertising as available).

Outstanding service and delicious food. Clean pool and great weather there. I am looking forward to visiting again. The decorations and flowers are superb. Plenty of taxis and activities to do in the area.

The hotel is newly remodeled. I would say that it is a true 4 star hotel. They did a nice job. The pool was very nice and the gym nice. The staff seemed to be readily available when you had a question. All the staff were nice.

Slight odor in the room. Some employees were unsure of hotel policy on Sunday's allowing for 3pm checkout. Poolside time was cut short... Overall, good stay would go again.

Maravillosa

Mi experiencia fue espectacular este fin de semana, mi esposa y yo la pasamos genial. Una vez en el hotel no dan ganas de salir a nada pues todo lo que necesitamos, el hotel nos lo proporciona. La comida deliciosa, la atencion inigualable, las instalaciones inmejorables. No lo conocia pero seguramente siempre que volvamos a Girardot a escaparnos mi esposa y yo volveremos al Hotel Union.

Pasamos un fin de semana espectacular en este hotel. El personal del hotel es muy amable y siempre están dispuestos para ayudarte en lo que necesitas. La piscina muy linda y la carta del restaurante muy variada y con muy buenos precios.

Fuimos a pasar el fin de semana en Girardot para celebrar el cumpleaños de mi esposo, el hotel es hermoso, tranquilo, la comida muy buena y la atención esmerada. Buen detalle la música en vivo en la piscina la noche del sábado. Sin duda volveremos!

Las habitaciones tienen un olor extraño

Me encanto el hotel su estructuta evocando ambiente cartagenero, atencion y servicio muy bueno, restaurante platos buenos, aunque para el costo del hospedaje se deberia tener mayor alternativas sobre todo para el desayuno incluido en la reservación. Los costos del mini bar son exagerados comparados a otros hoteles.

El hotel es muy bonito, el personal demasiado amable, desde los chicos del check in, los meseros en la alberca, todo es muy bueno. Excelente para ir a pasar un fin de semana y disfrutar con la familia. Solo tuve un detalle, mi hija de 3 años se cortó un dedito y sangró, nada grave, fui con el piscinero a pedirle curitas y alcohol, porque vi que en el área de la alberca había un botiquín colgado de una pared y el joven me dijo que lo sentía pero que no tenía las llaves del botiquín 😳 total nadie me pudo conseguir un curita. El hotel estaba lleno de familias con niños, solo creo que pueden estar mejor preparados para casos así. El mio afortunadamente no fue grave pero en cualquier momento puede suceder algo peor.

Es muy bueno el hotel, lo recomiendo. Servicio ágil, amable, decoración hecha con buen gusto, no es ruidoso, ideal para descansar. Sauna y piscina excelentes.