9.0
Exceptional
From 13 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Zana Hotel Boutique

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Clean hotel and extremely welcoming stay. Definitely recommend!
Verified traveler
4.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

The staff was amazing, the Location Excellent. However, when it comes to comfort, things aren't the best. Firstly, considering its Usaquen and close to mountain range, the rooms get way too Cold, there is no heating in the room, the blankets and duvets are do not enough to resist how severely cold it gets at night. The windows are not insulated and therefore it doesnt help. The shower does not deliver Hot water, it is only cold to luke warm which leaves you to freeze. I have never seen such shower ever in a Hotel and there is no pressure to the water. The showers are the worst part. The Wi-Fi was not working during our stay. If they improve on these issues they might well be the best boutique hotel in Bogota. I hope they take reviews seriously.
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alexander
icon-Business
Business
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Muy bien contento con mi estadía en el hotel
Paul Emile
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Très bien,
María Del Pilar
8.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

muy bien estaba sola una noche.
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