9.4
Exceptional
From 81 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.4

Service and Facilites

9.6

Traveler Reviews The Red House

Number of reviews per page
20
40
Top reviews
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

I can't express how much I enjoyed my stay at The Red House. As a solo, female traveler, I was treated with so much respect and appreciated the service and property so, so much. Upon arrival (where they helped arrange private transport from the train station and when leaving, to the airport), they upgraded me to a suite that is larger than my condo back home! It was such a treat!!! I ate on site each night (and morning) and loved all of the food. I had traditional Moroccan food as well as other items on the menu and the presentation, attention to detail, and again, service was impeccable. I loved the musician each evening which made the experience even more lovely. I tipped my favorite server, the musician, and checker-inner at the end of the trip and I could tell while not expected, was very much appreciated. The property was outside of the Medina walls but just a stone's throw away from one of the gates, which made for easy pickups for day trips that I had booked. One tip - if you do a hot air balloon ride with an early morning pickup, let the desk know the night before because you might find yourself locked inside of the property ;). Which again, made me feel super safe! Thank you for a wonderful stay - would recommend to anyone!
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Very accommodating staff. Poor wifi, furnishings dated. Dining room gorgeous, excellent food and service.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Lovely hotel, fabulous location. But what makes this hotel is the staff. Absolutely wonderful !! Can't speak highly enough of them!!
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

This boutique hotel offers spacious, well appointed rooms. My room and bathroom were clean, the bed comfortable and the shower nice and hot. It had an appropriate sized TV. The namesake restaurant is ... well ... fabulous. The breakfast want buffet style, but the food offered was TASTY!! I will not hesitate to stay there again or recommend it to friends.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Everyone from the concierges to the restaurant waiters to the hotel maids was warm and welcoming. No question of ours ever went unanswered. We couldn’t have chosen a better establishment. We would love to repeat our experience. Thanks for making our stay memorable
Deb
icon-Leisure
Leisure
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

The rooms are gorgeous and luxurious, but most importantly, the staff is incredibly professional, kind and helpful.
angela
icon-Family
Family
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Lovely small (8 beds) property in location just outside the Médina near the Mamounia. With 34 staff you get very good personal customer service and information and the rooms are very generous proportions. The restaurant is the pricey end for Marrakesh but we really enjoyed having supper there once for the experience. Lots of non-guests eat there.... The swimming pool looked inviting but too cold as outside and the weather was below average temp/showery - so had a nice massage instead!
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Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Quality of service from hotel managers and staff was excellent. Very friendly they could not have been more helpful. Beautiful hotel room, garden and pool. Easy access to the Medina 15 mins walk.Great break. and pool.
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

We really enjoyed our stay at The Red House. The staff could not do enough to make our stay comfortable. The room was clean. The pool was a lovely treat. We ate in the restaurant which is stunning, the food was lovely very large portions. Overall a great stay. Nice to be slightly out of the Medina.
Rune
icon-Family
Family
10.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Fantastic. Best suite with view to lovely garden where veggies for top salad by the pool was picked. Great hammam and massage. Great service by all.
Clay
icon-with Partner
with Partner
6.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Although the place was reviewed highly, we did not experience the same. The hotel itself was fine - a bit run down but clean and tidy, but it felt poorly managed, especially for the money. Restaurant was open for very limited hours, poor wait staff- non existent by the pool - had to call my room to get my partner to call the front desk to order a drink. No breakfast, no irons for guests to use, only one key for the room. Pool was not heated so was too cold to swim in. The front desk staff were very friendly and tried their best to assist. In light of some of the other amazing hotels in the area that we've stayed, I'm rating this lower than what others have indicated.
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Santhosh
icon-Family
Family
10.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

Being a family of four we booked the suite which was very spacious with its two bedrooms and separate living room. The staff across all areas, i.e. reception, restaurant, spa, driver, room service, was friendly and efficient. In particular the two concierges, Abdil and Mohammed, were always charming and provided expert advise on all relevant topics such as restaurants, day trips, shopping and bargaining customs. The hotel’s facilities are slightly dated but comfortable and overall good value for money compared to other 5* establishments. The restaurant menu has been superb. Breakfast can be ordered to the room at no additional charge. Overall we have been very satisfied with the experience at Red House.
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Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

Excellent service from start to end. Rooms were big, comfortable and clean. Great location for getting to both old and new towns
ben
10.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

The Red House is a 5+* Riad. Location is perfect. Just 2’ from the entrance to the Médina of Marrakech. Do not stay in the Médina. The air quality is bad and you need to escape the chaos. The service is very personal and excellent. The included breakfast is a la carte and really the best. The rooms are suites with double bathrooms, lot of space and very clean. If you look for a Riad or a 5* hotel, The Red House is absolutely one of the best places to stay in Marrakech. Btw airport transport is included.
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marianne
icon-with Partner
with Partner
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Perfectly located to walk to the Medina or new city. Close to local bars and restaurants The hotel staff were amazing. Incredibly helpful. They made us feel very special. The hotel restaurant is excellent I will return To The Red House in the future
Piers
icon-Family
Family
10.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. They didn’t mind 2 crazy kids taking over (occasionally). Concierge was super helpful. Lots of assistance with bookings and speaking French to the folks at our next guest house. Venue is just outside the city walls. A short walk into the main square.
sylvia
icon-with Partner
with Partner
10.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Our stay at the red house was fantastic upon arrival we got a room upgrade Abdul the hotel receptionist was fantastic nothing was too much trouble he went above and beyond to make our stay very comfortable I would recommend this hotel to everyone
MRS KERRY EDWARDS
icon-with Partner
with Partner
10.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Really great hotel with superb service from an array of fabulous staff. Comfortable beds in big, clean rooms. Food in the hotel is wonderful - particularly the cooked to order breakfast that you can have served in your room or anywhere on the hotel grounds. Cannot recommend it highly enough.
Anqi
8.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

This Riad is located in the new city, and you need to walk at least 10 mins to get to any place. The bathroom is very old and the shower does not work appropriately. Usually they run out of water at night. The sofa in the room is very dirty, and the hardwood under the bed and sofa are extremely dirty, and nobody seems to care about the hidden area. However the only highlight is the restaurant located in the first floor. The dining atmosphere is good and the service is awesome.
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Angela
icon-Family
Family
10.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Lovely hotel very close to the Medina. Charming mix of traditional Moroccan and old-style French with all modern amenities. Exceptionally kind and helpful staff.
Number of reviews per page
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