I was turned away after came in from the airport at 2am. I was told I need to come back at 11am. I was charged the entire stay regardless. I wouldn't recommend this hotel to anyone

Old style joint with a real good feel in the nicest street in Santiago.

Good Place to stay, Breakfast needs improvement.

Absolutely beautiful hotel to stay in, and it's located on a beautiful street as well! The breakfast is a bit lacking but since it was kind of a mix between a hostel and a hotel and the price was amazing for the location, I was happy to have it. The staff also helped out with an airport transportation issue since I don't speak Spanish.

Loved the cobbled street, the faded grandeur and the massive room. Helpful staff and great location. Very quiet.

If you require a reasonably priced Hotel in central Santiago the Paris Hotel should fit your needs, the Hotel is near to the bus stations and an Underground, yet is in a peaceful central location.

Building noise from mechanical equipment Nice location they could do better

Basic simple room with private bathroom. Low cost hotel in a very interesting old building. The staff are and the room was serviceable for a short stay.

Beautiful architecture friendly staff.

Room was with a shared bathroom and was inexpensive but not acceptable compared to any room I have rented in any country in the past. Room door did not lock. No safe available for valuables. Spotty front desk coverage and we were charged twice for the room (once by Hotels.com in advance and once when we checked out put directly on my credit card). We were requested to send a copy of a bill showing duplicate charges to the hotel in Santiago to get charge reversed, we did and still no credit for duplicate charge.

Very enjoyable. The breakfast was great. The staff lovely and helpful, and I loved the decor. Very clean. Would return.

I will say it is in a great spot. But that is all that is good about it. Place is cheap. I suppose it has that going for it. Everything is bare bones and worn from top to bottom. The rooms are loud! Breakfast is standard for the country and edible. Our beds were of questionable comfort. In all, unless you have no money, go elsewhere.

This is a hostel, not a hotel. There is no elevator and your room could be on the 3rd floor. That was the 1st shocking impression/reality but the place grows on you... the place is a grand old house in a very quaint part of town with cobblestone roads, very accessible to most places to visit; and the staff (specially Vania!) were all very pleasant, professional and willing to help. They are the ones that make the difference in this place. Other things to keep in mind... no central electric heating or AC; they have gas units; and their breakfast is VERY basic... all in accordance with being a hostel.

This hotel lists itself as a boutique hotel which it is not. It is full of cats and cat hair. Everyone in our group got allergies from all he hair. The building is beautiful but very dirty. Our bathroom had a bathtub with no shower curtain and the water went everywhere. Our suitcase was stolen from our room and no one could explain why, maybe thru the window????? Breakfast was poor.

Good cheap place to spend few nights

This is a budget hotel but more like a hostel. It was the cheapest option for a single room with shared bathroom. I got room 42 and it felt like a cubbyhole. The fan didn't work so well so I had to sleep with windows open each night. As the door has a glass panel with only a net curtain the light from the hallway ( kept on all night) shines through. Worst sleep I've had in all my travels. In addition to that there was a creepy guy in my landing who kept coming out of his room when he heard me coming. Not sure if he's a long term resident but as a single female, he made me feel really uneasy.

Too much noise for room 201 Apartment

Poor customer service

Good location ,it is not a modern hotel,all furnitures are antiques.it include breakfast, I like the rooftop".

I really enjoyed my stay here. This hotel has the feel of a hostel, but with very quiet and clean private rooms. The shared bathroom was very clean. Staff extremely friendly and the free breakfast was quite good. I would definitely stay here again the next time I am in Santiago!