Overall Ratings & Reviews Motel le Charentais

It was a somewhat run down. Once I checked in I went with my sister and granddaughter to the room it was musty, The refrigerator was scratched dirty and honestly appeared to have been picked up as a roadside find. The bath was dirty with urine around the toilet and hair on the floor.

The owner does not speak French, speak chinois the place is very old, smells of mold, there is no phone in the room, there is no water glas in the bathroom, television only basic channels. I do not recommend

I’v never been in a motel more filthy… Sorry but can’t, in all concience, recommend that place unless you’re sense of smell is non-existant…

Oldstyle motel, olde buildings in need of an update. Limited power outlets none in bathroom.

awfull

Very good value! Clean room, comfortable bed, lots of hot water. Fridge and microwave was a bonus. Very picturesque location by the riverside.

Is not to clean!is very poor. Sory

Grass needed cutting and access to river was limited

Belle emplacement sur le bord du fleuve. Chambre vieillot mais propre et confortable. Belle piscine et tranquille.

Unfortunately I would not stay here again. The property is tired and not kept up. We arrived after 4pm and they were still cleaning our room, so we had to wait and then the floor was wet when we got in. Key jammed in the door, room smelled of smoke, pool is so murky you can’t see the bottom and has weeds growing around the sides. You can hardly get in the gate to the pool because it is so overgrown. I don’t mind the dated decor- that is as expected- but the general sense of dilapidation- and the smoke smell- left me googling to see if there were any other hotels we could move to.

We had read prior reviews of the motel before booking it, so we had an idea what to expect. The motel in general, including the room, is rundown, and is in need of a lot of TLC. Quite outdated.It does allow dogs, which is why we chose it. In the Hotels.com website that we booked through, it stated the room had a kitchenette,but we were told, no, the room does not. The neighborhood surrounding the motel is very nice, with lovely, well-kept homes and gardens, so we enjoyed walking the dog around there.

The overall experience is great considering the price. The owners are very welcoming and helpful. The place looks a bit old fashioned but what I love best is the hospitality , feel safe that I can sleep good at night because of the nice neighbourhood. There is a clean and nice swimming pool available and the lake view is amazing!

The window was broken. The bathroom had no door and in place a filthy fabric curtain. There was filth and mould under the bathroom sink. The shampoo had already been used. And the facility was generally very poorly maintained. I would never recommend this, in fact, believe I should receive a refund

The owners of the motel are a couple and they are very nice, kind, helpful. The motel is located very well. It is just on the bank of the Lourence river and has beautiful views. It is good option of accommodation between Montreal and quebec City. It is recommended.

Service was difficult and slow. The kitchen stove was dirty. The wall are not sound proof at all you can hear people talking in other room.

We found a dirty sock next to the bed. Shower curtain had black mold at the bottom. Lamp shade had stains, A/C was dirty, shower wall had some hair. Spiders webs at the door and in side of the room ceiling. Bedroom curtains were barely holding on. It must have been a nice place years ago. Can barely see the motel from the road , when you see the sign you think it’s close for a long time

The room was not cleaned for a very long time and it is full of cobwebs, spiders, flies, and more. The floor and tables were covered in dust and the water smelled bad. There were no amenities; no towels, barely any soap, nothing. The bed is creaky and on rolling wheels which causes it to move. The windowsills are full of dead flies and further cobwebs. Everyone that was in the motel all seemed to be crazy. The only good thing is that the owner tried his best and was respectful. Outside View was nice and quiet.

I won't recommend this Motel, We are booked for 4 people and they provided only 1 towel. Cat hairs on bed. Expedia please don't consider this Motel as Family Friendly.

bathroom floor has one foot square hole with missing tiles , 2 inches deep

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