The page on Hotels.com stated the property offered a shuttle to the Florence airport. The hotel DOES NOT have a shuttle. The staff was available to request a taxi which was on time very early am. About 30 € for the ride. We left before the breakfast started. The pool was very nice.

This property was an amazing find - boutique style, gorgeous architecture, well appointed rooms, beautiful gardens and walking trail, luscious breakfast buffet and incredible staff. I would absolutely love to stay here again - Laura at the front desk and Kena in the breakfast room made our trip super special with their attentiveness and high level of customer service.

The hotel is above average in amenities. The location is 10 kilometres from downtown so preferable if you have a car. The staff are very pleasant and helpful. Breakfast was ok . Dinner was good . Pizza and steak and pasta were good. Serving staff very nice . It is Not a luxurious property and the price reflects that so there were no expectations. The gardens are pretty though.

Staff specially samatha was excellent

It was difficult to get to this place as it is a ways out of the way, but beautiful property with amazing staff. Breakfast has a variety of selection.

We only stayed one evening, arriving after midnight and leaving soon after breakfast in the morning. The hotel and grounds were beautiful with great attention to detail. We would highly recommend this hotel to future travelers.

The room was clean and spacious. I reserved a room with its own private restroom which was nice and spacious also. The place itself was beautiful. It was like a park with a nice pool area. It has its own restaurant area with an excellent chef. In the morning a free breakfast buffet was provided with a ton of eating options. The staff were super nice and helpful. The area is a bit secluded which makes it nice if you want to get away from crowds and want to relax. I would definitely recommend staying here. If I ever go back to Sesto Fiorentino I would make my reservations here again. Thank you for your wonderful hospitality and making me feel safe and comfortable.

No airport shuttle! That was one of the main reasons that I booked this hotel but they don’t have a shuttle so I had to take a cab that cost $50. Frustrating for sure. Check-in was a hassle because their credit card machine was not working and they wanted to charge me the local tax and had me standing around for at least 15 minutes before they decided to go ahead and show me to my room. The beds were comfortable and the facility was very clean. It was a very long walk from the train station in Sesto Firenze, and mostly all uphill walking. No taxis were available. I regret not checking out the bus schedule from the train station to the hotel.

The staff should get 10 stars! This is an absolutely stunning hotel.

A beautiful property just 8min drive to the train station that would take you to Florence. The breakfast was a buffet style which was fantastic.

Lovely rooms and very nice staff. There is an Asia fusion to this place. From Tuscan gardens to what appears to be Chinese gardens throughout the place. Pizzeria was great with staff being very friendly. Shout out to Marco at the front desk and Dani at the bistro for there extra kindness and help!

The pool was fantastic! The grounds and gardens were nice but aired on the side of Disney land decor. Not my taste . The breakfast was good with nice variety. The pizza restaurant was good too. My biggest complaint was loud music playing until 11 pm. I could not sleep well because of this and had an early flight. It appears they do weddings and parties here so take that into consideration.

Everything

Nice place to stay, beautiful pool. Very nice and helpful staff.

Lovely place! If you want to get away from the city this is the perfect place!

This place is a little outside of Florence but it is exceptional. You can walk to Zambra train station and catch a train into Florence for 1.60 Euros. The train station Santa Maria Novella is right down town Florence. The breakfast here was included and it was excellent. lots of variety and very good coffee. We checked out at 11:00 but our flight to Athens wasn’t until 6:30. Our luggage was stored by the hotel staff, we were given pool towels and spent the day by the pool, with tons of shade and on the beautiful grounds here. The front desk arranged a shuttle to the airport for us. The little pool restaurant opens up for dinner at 7:00 and the food was great. Pasta, pizza and a bottle of wine was 52 Euros.

Lovely property, places to sit or walk and enjoy all the beautiful plantings. Nice bar/restaurant for a beer or cocktail and the pizza was really good, great crust! Huge beautiful pool area. Only complaint, bring your own pillow especially if you like small fluffy ones. Would definitely recommend for couples or families with children. Had a castle for kids to play in and little hobbit houses.

Very good restaurant/bar, overall a good value!

Great place to stay, beautiful clean green, pool, great dinner and friendly staff

My room has a large amount of tiny ants that were coming in from a crack by the bathroom wall. Before realizing the ants, we had brought some snacks and left them on the desk for later. Well later came and once we got back from dinner, we saw the ants completely conquered the snacks and we had to throw them all out due to the infestation. I told the front desk and showed pics and videos and after showing him the room, nothing was done to fix it. Upon checkout, I explained my dissatisfaction and they covered my €16 tourist tax fee as an apology. On top of the ant issue, they have a large parking lot but they had a big wedding at the time of my stay so non-paying guest took up all the parking space and it made it really difficult for us. The noise was absolutely ridiculous as the wedding was in the middle of the hotel area so the hotel guest had to deal with that ruckus as well. The property is pretty, just wish it had a little better of a turnout.