Wonderful

Beautiful property. A lot of places to sit and enjoy the lake. Friendly staff.

Had a wonderful stay. Beautiful view

We were two couples traveling together and we could not have been happier with our stay at the Hotel Cipressi. Upon arriving, we were told that there was a wedding and that we wouldn't be able to use the outside area, which I had read about in the reviews. I had, however, not worried too much about it as we were there starting on a Monday - thinking that weddings might not affect us as we weren't there on the weekend. There were two weddings during our stay. The woman at the front desk who checked us in told us that we would be able to use the facilities at the Royal Victoria or the Hotel Du Lac, both properties owned and operated by the same company. At first, we were a little put off, but then we realized that it was a quick and beautiful walk through the botanical gardens to the Royal Victoria, which we were able to access with the gate code given to us. It was perfect. We loved the beauty and quaintness of our hotel, and then we would walk over to the RV and enjoy its view, gardens, cocktail bar, and restaurant. It was the best of both worlds. We all agreed that we would not have changed a thing.

Great staff! Perfect views of the lake! Loved it

Staff and service were amazing. The property was beautiful too. Having said that, for the price point we encountered several issues that took away from enjoying our stay. In no particular order: 1. Noise: room was incredibly loud. We were on the corner of the building and could hear everything including conversations from the room next to us and street noise all night long. We really didn’t sleep for 2 nights. 2. Cleanliness: found broken glass on the floor of our room. Shows they didn’t clean that well. Having said that, we then proceeded to also break a wine glass though I think I did a better job of cleaning than they did. 3. Hair dryer: hair dryer wasn’t working. Once reported took about 30-60 minutes to get a new one … not totally unreasonable but when you’re trying to get ready for dinner the delay was enough to not be able do hair the way it was wanted. 4. Hot water: no hot water on our 2nd night at dinner time. Again, unable to get ready as we wanted to for dinner. Both evenings didn’t have great starts due to conditions of the hotel. 5. Bed: incredibly uncomfortable. Rock hard. Maybe some like that but not enjoyable at all. Could never get in a position that I was able to sleep more than an hour at a time (noise didn’t help either). Reported the issues the day before check out and was advised to talk with the manager. They weren’t available until the morning of checkout. Explained the above and they didn’t seem overly concerned. Very little compensation offered

Get the lake view. It’s worth it. The hotel maintained historic charm while adding crowd-pleasing updates to the bathroom. The breakfast was great and convenient with so many options. The staff was attentive and genuinely wanted to make sure we were enjoying our stay.

The staff, Villa, breakfast, location was excellent! It is an oasis in a high tourist area. Our weekend stay was memorable because of the expert care of the staff. Try the gourmet dinner at the sister property next door. Victoria at the Hotel Victoria.

This was the best stay ever. Such a beautiful place and worth every penny. The staff are all so friendly and helpful. The view from my room of the lake was amazing. Thank you and I hope to stay again one day.

Our stay at Hotel Villa Cipressi in Varenna was unforgettable! The service was exceptional, with staff who were always attentive and welcoming. The location is simply stunning — the views of Lake Como from the hotel and its beautiful botanical garden are breathtaking. Breakfast was top notch, offering a delicious and varied selection each morning. Highly recommend this hotel for anyone looking for a special experience on Lake Como

It is a beautiful property. The staff are incredibly attentive and friendly. Highly recommend staying here!

This was a beautiful hotel with beautiful gardens. Having both hotels available for us, was amazing. Varenna is such a beautiful town and this hotel makes it even better. But the VIEWSSS :)

Nice room but a bit small

The service was top notch here. They have convenient shuttles to and from the train station and ferry dock. They will help book dinner reservations and other taxis as needed. Free delicious breakfast and access to the gardens unless there's an event. However, our room did have significant spiders and webs so the rooms do not appear to be deep cleaned often. We spent an hour of our first night catching spiders. Not sure if it is worth the price with that in mind.

Beautiful and convenient location in the heart of Varenna. Very short walk to “Lovers Walk” which will bring you directly into the marina area. Many bars and restaurants. Gorgeous amenities including breakfast and a terrace for drinks and food. Accommodating staff. Would absolutely visit again!

Beautiful historic hotel with pleasant and helpful staff. I celebrated my birthday while staying there and discovered a bottle of wine and note from the staff in my room.

A beautiful old villa with amazing gardens surrounding it. Room lovely, breakfast wonderful. Staff a bit frazzled, often would not (or could not) answer phone. Shuttle bus could not meet us at ferry with our bags for example as no one answered phone when we called. Fortunately they could take us to train next day. I think hosting a wedding and also keeping regular guests happy may have been a bridge too far. Still I would recommend it to others with these caveats as it’s a really beautiful property and once we were there everyone was very attentive and welcoming

This was the perfect way to start our trip in Italy, the staff is wonderful, friendly, and very helpful. We would definitely return.

Beautiful hotel and the garden was breath taking. The staff were wonderful and our room was beautiful.

Absolutely incredible hotel, all around.